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Job Details

Manager Employee Relations

Experience
7 yrs required

Location
Chicago, IL, United States

Posted on
Sep 25, 2020

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Profile

Manager, Employee Relations
The candidate should have demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee and labor relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with rank-and-file workers. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks. Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment. Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience. Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs. Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions. Build constructive relationships with critical stakeholders to share information and influence change. Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions. Launch and manage sustainable mechanisms for entire networks.

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