Location
Des Moines, IA, United States
Posted on
Nov 21, 2017
Profile
Practice Manager II- Women's Comfort Center','Full-time','Director/Manager/Supervisor','Days','Days','80','80','None','None','IOWA-DES MOINES-MERCY CLINICS LTC SERVICES','','!*!The Practice Manager
II is responsible for managing the daily administrative and technical support
sections of a medical clinic in accordance with established policies,
procedures and standards. Anticipate and plan for future changes. Make
recommendations to improve customer service as appropriate. May support 5 or
more providers at any given time. This may also be specialty or multi-specialty
environment.·
Manage
clinic staff on day-to-day operations.·
Coordinate
clinic operations and activities to ensure proficiency and quality service is
delivered within all sections of the clinic; ensuring compliance with
regulations and standards.·
Responsible
for employee performance management by completing performance appraisals and
setting individual goals as outlined in policies and procedures.·
Effectively
lead and develop a team of employees including hiring, training and
development, salary recommendations, etc.·
Prepare,
recommend, and monitor clinic budget, goals, and objectives taking into
consideration input from clinic staff.·
Participate
in the planning and development of policies and procedures, as well as clinic-specific
procedures and programs.·
Work
with Regional Director to develop and implement performance goals and
objectives.·
Assist
Regional Director with implementation and development of long-range plans.·
Monitor
payroll system to control time management.·
Ensure
and maintain environment to comply with regulatory, licensure, compliance and
accreditation requirements.·
Serve
as the first point of contact for patient and external customer
complaints. Reconcile and investigate
all complaints relating to practice operations. ·
Act
as the liaison between the practice and Central Billing Office.
·
Perform
other duties as assigned.','!*!· Associate degree in healthcare or related field or equivalent work experience in a clinic setting required. · 3 – 5 years practice management or practice administrator experience required. · 3 years supervisory-level experience required. ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0139325','Mercy Medical Center','Practice Manager II- Women's Comfort Center
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