Clinic Operations Manager

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u003cpu003eu003cstrongu003eThis job exists to:u003c/strongu003e Serve as coach and leader for the clinic, to problem solve and trouble-shoot operational issues at the site and provide support so the pods run effectively and efficiently at a strategic and tactical level, and assure operational consistency at all the sites.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003e ESSENTIAL DUTIES AND RESPONSIBILITIESu003c/strongu003e:u003c/pu003enu003cpu003eu0026bull; Day-to-day direct supervision/coaching of various support staff roles including hiring/firing authority and performance appraisals.u003c/pu003enu003cpu003eu0026bull; Orientation, education and training of new site staff in non-clinical activities (assisted by HR). Oversee that building orientation is administered for all new staff, visitors and volunteers.u003c/pu003enu003cpu003eu0026bull; Provides Clinical administrative support:u003c/pu003enu003cpu003eo Manages provideru0026rsquo;s schedules, including opening/blocking of weekly schedules and tracking of leave requests. o Creates and maintains clinician schedules.u003c/pu003enu003cpu003eo Partners with Nurse Team Manager to assure high functioning teams and systems.u003c/pu003enu003cpu003eo Coordinates with Nurse Team Manager to schedule alternative visits.u003c/pu003enu003cpu003eu0026bull; Manages facility and equipment:u003c/pu003enu003cpu003eo Manages all administrative and clinical equipment maintenance and repairs.u003c/pu003enu003cpu003eo Coordinates resolution of IT and phone problems with IT staff.u003c/pu003enu003cpu003eo Conducts bi-annual site safety inspection and safety drills.u003c/pu003enu003cpu003eo Works with Axis Management to complete repairs and inspections.u003c/pu003enu003cpu003eu0026bull; Oversees patient collections, safety, customer service and operational duties:u003c/pu003enu003cpu003eo Cash collection and deposits to assure cash deposits are properly completed dailyu003c/pu003enu003cpu003eo All administrative tasks associated with the VFC, CLIA, OSHA, CWCCI and other programs, including managing injectibles and immunizations.u003c/pu003enu003cpu003eo Conducts and/or oversees weekly, biweekly, and monthly audits on operating procedures, encounters and charts.u003c/pu003enu003cpu003eo Assures monthly and daily information is submitted as required (taxi vouchers, chart audits, daily encounters, etc.)u003c/pu003enu003cpu003eo Supervises ordering and inventory of vaccines, office and clinical supplies to assure all necessary supplies are available when needed.u003c/pu003enu003cpu003eo Follows up on u0026ldquo;Your Comments Countu0026rdquo; cards for operational issues.u003c/pu003enu003cpu003eu0026bull; Primary contact for Pharmacy, Finance, HR, IT and other Department assuring that site-level department wide functions are handled appropriately.u003c/pu003enu003cpu003eu0026bull; Actively seeks out initiatives for quality improvement:u003c/pu003enu003cpu003eo Develops and implements operations related procedures and training.u003c/pu003enu003cpu003eo Writes up, reports and follows up on all incidents that are operational in nature.u003c/pu003enu003cpu003eu0026bull; Proficient with the use of My Clinica Connectionu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eRequirementsu003c/strongu003eu003c/pu003enu003cpu003eu003cemu003eA. Education / Experience u003c/emu003eu003c/pu003enu003cpu003e1. High School Diploma or GED. Bacheloru0026rsquo;s degree or some college preferred.u003c/pu003enu003cpu003e2. Three years of management experience required.u003c/pu003enu003cpu003e3. Minimum of 1 year of medical office experience preferred.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cemu003eB. Knowledge, skills and abilities:u003c/emu003eu003c/pu003enu003cpu003e1. Flexible with ability to flourish in a team management systemu003c/pu003enu003cpu003e2. Sensitivity to low income, ethnic minority communityu003c/pu003enu003cpu003e3. Excellent problem solving and organizational skillsu003c/pu003enu003cpu003e4. Proven leadership skillsu003c/pu003enu003cpu003e5. Must possess good verbal and written communication skills.u003c/pu003enu003cpu003e6. Coaching skillsu003c/pu003enu003cpu003e7. Bilingual Spanish preferred.u003c/pu003enu003cpu003e8. Excellent computer skillsu003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:24c237ae-d249-4f95-a6b6-4c04e35b0855,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-12-10T18:12:31.906Z,InternalPostedDate:null},{JobBoardId:87a3f19c-90bd-4c1f-a751-7e82f54015f3,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-12-10T18:12:31.906Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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