Director Corporate Communications

Profile

u003cpu003eAs infrastructure critical to the regionu0026rsquo;s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visitu0026nbsp;u003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003eflynashville.comu003c/au003e. Follow us on Facebook:u0026nbsp;u003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003e@NashvilleInternationalAirportu003c/au003e, Twitter:u0026nbsp;u003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003e@Fly_Nashvilleu003c/au003eu0026nbsp;and Instagram:u0026nbsp;u003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003e@FlyNashvilleu003c/au003e.u0026nbsp;Learn more aboutu0026nbsp;u003cemu003eBNAu0026reg; Visionu003c/emu003e, our growth and expansion plan for the airport, atu0026nbsp;u003ca href=u0022****target=u0022_blanku0022 rel=u0022noopeneru0022u003eBNAVision.comu003c/au003e.u003c/pu003enu003cpu003eu0026nbsp;u0026nbsp;u003cstrongu003eHiring Process:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eApply onlineu003c/liu003enu003cliu003eInterviewu003c/liu003enu003cliu003eOfferu003c/liu003enu003cliu003eTen (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol testu003c/liu003enu003cliu003eOnboardingu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003cstrongu003eBenefitsu003c/strongu003e:u0026nbsp;u0026nbsp;u003c/pu003enu003culu003enu003cliu003eDeferred compensation plansu003c/liu003enu003cliu003eEducational Assistanceu003c/liu003enu003cliu003eHealth, Dental, Vision, Life, Disability Insuranceu003c/liu003enu003cliu003eHealth Screeningsu003c/liu003enu003cliu003ePaid Holidaysu003c/liu003enu003cliu003eAnnual/Bereavement/Military Leaveu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eAccepting Applications until filledu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eStarting Salary Range:u0026nbsp;u003c/strongu003e$82,366 - $112,063u003c/pu003enu003cpu003eu003cstrongu003eJob Summary:u003c/strongu003eu003c/pu003enu003cpu003eThe Director, Corporate Communications is responsible for developing, coordinating and promoting internal and external communications, public relations and media relations for Nashville International Airport (BNA). Serves as primary official spokesperson for BNA and John C. Tune Airport.u003c/pu003enu003cpu003eu003cstrongu003eEssential Job Responsibilities:u003c/strongu003eu003cstrongu003eu003c/strongu003eu003c/pu003enu003cul style=u0022list-style-type: disc;u0022u003enu003cliu003eServes as the media coordinator and projects the professional corporate image of the airport and is on call 24/7 to respond to all media inquiries and any potential airport emergency.u003c/liu003enu003cliu003eDevelops and maintains positive relations with local and national news media, airport tenants, relevant governmental agencies at the federal, state and local levels, civic organizations and the general public in order to provide timely, relevant information and to promote the corporate image and interests of the airport.u003c/liu003enu003cliu003eCoordinates with and advises the Senior Staff regarding policies and plans affecting internal and external communications, public affairs, and media relations, with input on advertising and marketing.u003c/liu003enu003cliu003eProactively provides recommendations and develops strategic approaches and tactical actions of media information and public responses.u003c/liu003enu003cliu003ePrepares news releases and public service announcements. Initiates press coverage, follows through in providing information and conducts print, broadcast and electronic interviews. Briefs reporters (print, broadcast and electronic) regarding specific, sometimes technical, information. Coordinates interviews (print, broadcast and electronic) for BNAu0026rsquo;s President and CEO and other team members.u003c/liu003enu003cliu003eResponsible for writing and editing business communications, including an internal electronic newsletter, external electronic newsletter, legislative update and communications to the news media, government officials, airport neighbors and other community stakeholders. Prepares communications such as letters, news releases, advisories, speeches, talking points, PowerPoint presentations, and brochures. Responsible for coordinating speaking engagements and for presenting presentations and giving speeches/talks to community groups, etc.u003c/liu003enu003cliu003eOversees BNAu0026rsquo;s website and social media presence.u003c/liu003enu003cliu003eManages relationship with outside Public Relations Agency and other similar vendors.u003c/liu003enu003cliu003eImplements an established communications program in the event of airport-related emergencies; cooperates with air carrier representatives, as well as local, state and federal governmental agencies and community organizations. Serves as primary communications lead for Emergency Operations Center activation team.u003c/liu003enu003cliu003eCarries out supervisory responsibilities in accordance with the Authorityu0027s policies and applicable laws. Responsibilities include interviewing, hiring, coaching/mentoring staff, planning and directing work, appraising performance and resolving problems.u003c/liu003enu003cliu003eDevelops policies and provides management oversight for corporate communications.u003c/liu003enu003cliu003eInterprets and enforces policies, regulations, and practices as required.u003c/liu003enu003cliu003ePrepares performance reviews for supervised employees.u003c/liu003enu003cliu003eCoordinates with others to develop and administer the departmental budget, including invoice processing.u003c/liu003enu003cliu003eDevelops, coaches, mentors and oversees professional development opportunities for staffu0026rsquo;s continuous education and growth.u003c/liu003enu003cliu003eProvides leadership and works with staff to create a high performance, service-oriented work environment that supports the Nashville Airport Experience (NAE).u003c/liu003enu003cliu003eAssists with hiring and termination recommendations.u003c/liu003enu003cliu003eFollows all safety regulations.u003c/liu003enu003cliu003eMaintains regular and on-time attendance.u003c/liu003enu003cliu003eSupports MNAAu0026rsquo;s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).u003c/liu003enu003cliu003ePerforms other duties as assigned.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eKnowledge, Skills, Abilities and Other Characteristics:u003c/strongu003eu003c/pu003enu003cul style=u0022list-style-type: disc;u0022u003enu003cliu003eCore Values: Strong understanding of BNAu0026rsquo;s core values, mission and vision and how it is executed to deliver seamless customer service.u003c/liu003enu003cliu003eCustomer Service: A deep understanding of the attributes which comprise exceptional customer service and how it is measured through surveys.u003c/liu003enu003cliu003eTeam Building: Excellent leadership skills in building teams, evolving a team culture and meeting the needs of a diverse workgroup that operates in stressful conditions.u003c/liu003enu003cliu003eManagement: Must have strong, effective performance management skills, identification of training needs, and work one on one with employees or as a group.u003c/liu003enu003cliu003eMotivational: Have motivational skills to encourage an open and respectful work environment.u003c/liu003enu003cliu003eCommunications: Must have excellent written and oral communication skills, listening, organization and negotiations skills including demonstrated ability to plan and develop events and programs consistent with organization and community standards.u003c/liu003enu003cliu003eRespectful: Skilled in setting and managing customer expectations.u003c/liu003enu003cliu003eProblem Solving: Exceptional problem solving and conflict resolution skills.u003c/liu003enu003cliu003eConflict Resolution: Must have administration skills, be able to negotiate, resolve conflict and communicate with diplomacy and authority.u003c/liu003enu003cliu003eInnovative: Skill in conceptualizing creative solutions to enhance the customer experience at the airport.u003c/liu003enu003cliu003eLeadership: Be able to set direction and purpose.u003c/liu003enu003cliu003eSupportive: Ability to seek value, encourage, support ideas and build strong working relationships.u003c/liu003enu003cliu003eFlexible: Ability to work cooperatively in an operational environment and across organizational lines with other departments.u003c/liu003enu003cliu003eInclusive: Ability to lead a diverse team.u003c/liu003enu003cliu003eProfessional: Ability to communicate effectively in sensitive, public-facing situations during a crisis situation.u003c/liu003enu003cliu003eInitiative: Ability to take initiative in emergency situations.u003c/liu003enu003cliu003eFiscal Responsibility: May be responsible for agency-wide budget, monitoring progress toward fiscal objectives.u003c/liu003enu003cliu003eSupervisory Responsibility: Manages a division, evaluating effectiveness and establishing organizational goals.u003c/liu003enu003cliu003eFreedom to Act: Uses own judgment and requests supervisory assistance only when necessary.u003c/liu003enu003cliu003eCollaboration: Interacts both internally and externally to make decisions for policy development and implementation. Fiscal Responsibilityu003c/liu003enu003cliu003ePrinciples and Practices of Public Information and Management Administration: Skilled in the use of form and technique for preparing informational materials suitable for all news outlets (Associated Press style) and the ability to attain the interest and use by these outlets.u003c/liu003enu003cliu003eAbility to obtain and maintain a Security Identification Display Area (SIDA) badge.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eQualifications:u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eRequired:u003c/strongu003eu003c/pu003enu003cul style=u0022list-style-type: disc;u0022u003enu003cliu003eBacheloru0027s Degree in journalism, public relations, english, communications or related field.u003c/liu003enu003cliu003e5 -7 years of experience in public relations, communications or marketing field.u003c/liu003enu003cliu003eMinimum of 3 years supervisory experience.u003c/liu003enu003c/ulu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:e5ff54da-0932-41b2-952c-f2ddf8d2283a,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2022-02-28T19:36:07.244Z,InternalPostedDate:2022-02-28T19:36:07.244Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

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