Enterprise Application Developer ServiceNow

Profile

Join the INTERACTIVE BROKERS Team!
Interactive Brokers has been at the forefront of the Fintech space for over 42 years and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers.
IBG LLC seeks an outstanding Developer to join the Information Services Network team. The successful candidate will develop solutions within various ServiceNow application suites, including ITOM, IRM, HR, and ITSM, and will facilitate the design, development, and support of system integrations between ServiceNow and other internal systems and cloud-based application platforms. There will be additional opportunities and responsibilities to work on other enterprise applications as well.
You will be part of:
An Enterprise Application Development team responsible for the buildout and maintenance of Interactive Brokers’ ServiceNow implementation leading up to and following the production rollout of the platform. The team will also assume administration and development duties for other Enterprise applications, such as Atlassian products Jira and Confluence.
Key responsibilities include but not limited to:
Perform supplemental development to assist Interactive Brokers’ ServiceNow implementation partner in support of initial platform deployment.
Design and develop solutions for Service Catalog Items, general features, enhancements, bug fixes, and module implementations.
Provide, strategic and tactical support to organizational stakeholders and end-users of ServiceNow, Atlassian, and other enterprise application products.
Analyze, prioritize, triage, and resolve Support tickets and requests.
Work with internal IT teams to design and develop infrastructure automation integrations using a combination of ServiceNow, Atlassian, and other technologies.
Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
Build and maintain documentation, training materials, and support guidelines.
You are someone who has:
Bachelor's degree in Computer Science or in related field
4 years of professional programming or infrastructure engineering experience
Demonstrable ServiceNow administration and development experience with platform features including client and server JavaScript development, GlideAjax, Service Catalog administration, Flow Designer and Integration Hub, Transform Mapping, Business Rules, and Script Includes
Experience administering Atlassian applications such as Jira and Confluence.
A strong understanding of ITIL and experience with configuration management database setup / support and workflow management.
API and RESTful web services development experience, JSON, XML, YAML
Deployed and supported solutions based on common IT Automation tools (Ansible, Jenkins, Chef, Puppet, etc)
Non-JS Scripting Language fluency (Python, Ruby, Perl, PowerShell, Bash, etc)
A willingness to learn and support additional platform features and applications, as necessary.
Strong verbal and written communication skills
Good to have:
Industry certifications related to ServiceNow, Atlassian application administration, Ansible, Jenkins, Puppet, Ruby or any other related technology.
Experience supporting business requirements and developing processes using Lean Architecture and Agile methodologies.
Experience with ITOM, IRM/GRC, or HR ServiceNow application suites
Performance Analytics configuration.
Service Portal and widget development, including experience with HTML, AngularJS, and CSS
Automated Testing Framework configuration and deployment
Company Benefits & Perks
Competitive salary, annual performance-based bonus and stock grant
Retirement plan (401K) with competitive company match
Excellent health and welfare benefits including medical, dental, and vision benefits
Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP)
Paid time off and a generous parental leave policy
Daily company paid lunch and a fully stocked kitchen with healthy options for breakfast and snack
Corporate events including team outings, dinners, volunteer activities and company sports teams
Education reimbursement and learning opportunities
Modern offices with sit/stand desks and multi-monitor setups
Company Overview
Interactive Brokers (IBKR), a subsidiary of publicly-traded **MEMBERS ONLY**SIGN UP NOW***., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg,Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
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