Full Stack Engineering Manager

Profile

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.
We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.
You will thrive here if:
You can operate in a fast paced, dynamic environment
You can build partnerships that move our business forward
You build code that is simple, understandable, and clean
You see feedback or failure as motivation to learn and to grow
You believe data-driven decision making is the norm
You relate to our core principles (
link
) and want to work with Conversational AI experts
The Brand Experience team has an important role in the messaging and call management solution of LivePerson.
We are currently seeking an experienced Fullstack Engineering Manager to lead one of our R&D groups.
Responsibilities include leading a group of 7-9 developers, automation engineers and QA, the group is responsible for core platform products including first time user experience, trail experience, account creation, contact center automated setup, account administration and self-service solutions.
The group leader must demonstrate high professional skills, coach his team members, and always strive for excellence.
In this role you will:
Lead the fullstack (front-end, back-end, integration, databases, queues etc) software design, architecture, and code reviews.
Oversee the overall development life-cycle, from design/planning to implementation and support to maintain a high standard of software quality
Technical leadership, providing expert-level knowledge while taking an active part in the team tasks.
Responsible for the development processes of the team.
Work closely with our product and design teams
Responsible for code standards, quality, and the introduction of new tools that help achieve the highest levels of excellence.
Recruiting and training new team members
Committed and accountable for team tasks.
Lead technical vision of the R&D and participate in product vision discussions
Your qualifications are:
2 years of experience in leading a full stack development team
5 years of experience in developing Front End Web development, including native JavaScript, HTML and CSS. Experience in development of enterprise-level single-page applications.
5 years of experience in developing Backend microservices, using node.js or Java, proficient with database technologies both NoSql and rational, queue technologies such as kafka, streaming, caching and more
Highly organized and methodological
Solid leadership skills and background
Has a can-do attitude and ability to see the bigger picture involving business aspects as well as operational excellence.
Experience with a modern JavaScript framework, preferably VueJS.- Advantage
Experience with public cloud - Advantage
Good understanding of Agile methodologies - Advantage
Strong knowledge of Web standards and protocols - Advantage
Has an ability to work in a global organization with stakeholders - Advantage
Relevant academic background - Advantage
Why you’ll love working here:
LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.
At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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