Field Service Representative

Profile

**MEMBERS ONLY**SIGN UP NOW***.. is hiring a Field Service Representative
for our growing team to support project management and installation of EV charging technology. This is a hands-on field service position installing at multiple locations throughout the U.S. The ideal candidate has experience installing and configuring Electric Vehicle charging equipment or similar high-technology products. This role also requires coordinating the receipt of products and other vendors on-site and communicating with the on-site customer to ensure satisfactory delivery. This position requires up to and occasionally exceeding 85% travel and good communication and service with diverse customers.
Key Responsibilities
Coordinating on-site installation of large equipment at multiple locations
Installing equipment in various field locations
Configuring hardware and software components after installation
Testing equipment to identify issues
Documenting installation and repairs
Assist in scheduling, communicating and coordinating installation to meet contract requirements
Provide local stakeholders and senior managers clear and timely updates on current installation status
Working knowledge of safety requirements while working on low voltage systems
Review scope of work produced by project team for technical accuracy
Gather site POC signatures of approval on work and update management on progress
Requirements
High school diploma/GED
5 years of experience in Field Service or installation role electric vehicle charging or similar technologies
Experience with customer relations specifically in coordinating visits and installations
Experience working with multiple contractors and/or construction projects
Experience communicating professionally with customers and upper management on project status
3 years of forklift experience with loads greater than 10,000 lbs.
Active OSHA-approved forklift driver certification
Ability to travel up to 85%
Ability to work a flexible schedule which could include weekends, evenings, and holidays
Proficiency with a variety of productivity platforms such as MS Teams, MS Outlook, MS Office Suite.
Ability to pass screening for military base access through e-Verify
Preferred Qualifications
Prior military electronics technician experience and training. Examples: Avionics, Radar, Networks, Nodal, ISR, Navigation, Geospatial systems technician, Detection Systems, Unmanned Platforms & Aircraft technicians, Medical Equipment technicians, and other advanced electronics systems.
Prior military Supply/Cargo Specialist experience.
Defense, Aviation or Border Patrol security equipment experience in technology as repair technicians or other comparable experience in field support capacity such as test and evaluation Field Support Engineer.
Ability to obtain and maintain Public Trust clearance
About TechFlow
Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Governments most demanding mission and business challenges.
Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.
TechFlow has four principal lines of business: Platform Services, Mission Services, Digital Services, and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.
Benefits
**MEMBERS ONLY**SIGN UP NOW***. is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!
Employee stock ownership plan (ESOP) Pride in being an employee-owner and annual employer contribution (per plan guidelines)
401k plan with Roth option. Eligibility for an employer match.
Immediate vesting
Paid time off
Holidays 11 paid holidays per year
Comprehensive medical, dental, and vision plans
Company-paid Life & AD&D insurance plan
Employee Assistance Program
Wellness Resources
Company-paid training and development program
Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children
Short-term and long-term disability (per plan guidelines)
Legal Shield and Identity Theft protection plans
Pet Insurance
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Company info

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