Staff Program Manager

Profile

Staff Program Manager
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
**MEMBERS ONLY**SIGN UP NOW***.
is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At **MEMBERS ONLY**SIGN UP NOW***., we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future and we want you to be a part of it!
We are looking for a Staff Program Manager to lead the continuous delivery of **MEMBERS ONLY**SIGN UP NOW***.’s industry-leading Cloud and SaaS products using Agile processes. You will report to the Sr. Director, PMO and manage product requirements with internal stakeholders, and drive programs through the entire project lifecycle. You will also have responsibility and authority for managing milestones, schedules and processes required to track and deliver the products, and communicating and mitigating risks in the context of time-to-market requirements.
This is a fantastic opportunity for a strong program leader to manage a motivated cross-functional team, make data-driven decisions, and be a significant contributor to **MEMBERS ONLY**SIGN UP NOW***.’s success. Your passion for creating reliable and repeatable systems, critical thinking, in-depth technical and business acumen, exceptional project management, communication and interpersonal skills will motivate our teams and establish trust across cross-functional and cross-organizational stakeholders.
Responsibilities
Driving strategy to align with business priorities:
Organizing programs and activities in accordance with the mission and goals of the organization. Creating new programs based on opportunity areas that support the organization's objectives.
Drive the programs product lifecycle
: Work closely with product managers, product owners, software engineering managers, design leads, software engineers, QA, SREs, operations managers, support and other critical stakeholders to get high-quality products and features through the software project lifecycle (build, test and release on time) as agilely as possible.
Manage schedules and budgets of multi track programs
: Clarify and drive commitments and priorities, establish and maintain clear chains of accountability, and clearly communicate to stakeholders
Address bottlenecks and risks
: Provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit
Understand release interdependencies and look for areas to improve
: Drive towards solutions for delivering complex, multi-tiered cloud systems
Take responsibility and ownership
: Own release schedules and milestones, keeping up the high momentum of our fast-paced environment
Partner with multiple teams
: Reconcile the priorities of multiple cross-functional teams to ensure the timely delivery of products, and establish trust across all stakeholders
Key requirements:
Minimum of 8 years of relevant industry experience delivering software releases
Excellent written and verbal skills; maturity, judgement, negotiation/influence skills, analytical skills, and leadership skills
Familiarity with Agile processes and the software development lifecycle
Demonstrated ability to coordinate and lead cross-functional teams
Demonstrated analytical skills
Experience overseeing and creating processes
Familiarity with or desire to learn about Cloud technologies, distributed systems, and the latest trends in networking, storage, and data centers
Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a must
Experience in agile work environments
Superior understanding of content management systems, Drupal strongly preferred
Individuals seeking employment at **MEMBERS ONLY**SIGN UP NOW***. are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Company info

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