Guest Screening Services Representative

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:,ActualValueFromSolar:null},{QuestionName:Job Summary,AnswerValue:The Temporary Employment Program (TEP) is an internal UCSF based temporary employment program that provides temporary labor to all departments. TEP offers opportunities for the San Francisco Bay Area community to gain access and valuable UCSF work experience and offers temporary employees exceptional benefits not offered by other temporary agencies. u003cbr/u003eu003cbr/u003eTEP is recruiting for a temporary Guest Screening Services Representative for approximately three months. Under the direction of Guest Screening Services leadership, the Guest Screening Services Representative’s primary focus will be to ensure guest screening services are effectively delivered to patients and guests of UCSF Health. They will have responsibility to greet, screen*, check-in and badge patients and visitors. They will also round, survey and assist as needed in waiting areas as directed by leadership. Guest Screening Services Representatives will have responsibility for trouble shooting customer service challenges and to resolve customer service issues for the best possible outcomes for the people we serve. At times this will include escorting guests in a wheelchair to their destination, and using UCSF training for safely moving patients and guests. If lift equipment is needed, they will follow established procedures to arrange safe movement with the Transport Department. They must have the ability to perform and prioritize multiple tasks and work well with staff, patients and families in a complex environment. u003cbr/u003eu003cbr/u003e *Screen - Guest Screening Services Representatives are responsible for talking to those entering UCSF Mission Bay, Parnassus, or Mt. Zion medical centers, clinics and other buildings and inquiring about symptoms of illness, recent travel to high risk locations and potential exposure to COVID-19.u003cbr/u003eu003cbr/u003eThe role includes a rotating schedule of work on the weekends and holidays and you would need to be available for an 8 hour time period between 6:00 am and 6:00 pm.u003cbr/u003eu003cbr/u003eAbout UCSF u003cbr/u003eu003cbr/u003eThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Organization,AnswerValue:Campus,VerityZone:location,QuestionType:select,ActualValueFromSolar:null},{QuestionName:Req Number,AnswerValue:55488BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Location,AnswerValue:Mount Zion / Mission Bay / Parnassus,VerityZone:formtext8,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Job Title,AnswerValue:Guest Screening Services Representative,VerityZone:formtext10,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Appointment Type,AnswerValue:Temporary Employment,VerityZone:formtext12,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:Percentage,AnswerValue:100%,VerityZone:formtext13,QuestionType:Text,ActualValueFromSolar:null},{QuestionName:Shift Length,AnswerValue:8 Hours ,VerityZone:formtext14,QuestionType:Radio,ActualValueFromSolar:null},{QuestionName:Shift,AnswerValue:Days,VerityZone:formtext15,QuestionType:Checkbox,ActualValueFromSolar:null},{QuestionName:Work Days,AnswerValue:The role includes a rotating schedule of work on the weekends and holidays and you would need to be available for an 8 hour time period between 6:00 am and 6:00 pm.,VerityZone:formtext16,QuestionType:Text,ActualValueFromSolar:null},{QuestionName:Required Qualifications,AnswerValue:•tThis position requires flexibility to orient and work at all **MEMBERS ONLY**SIGN UP NOW***. locations.u003cbru003e•tAbility to use sound judgment in responding to issues and concerns.u003cbru003e•tSolid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.u003cbru003e•tSolid organizational skills and ability to multi-task with demanding timeframes.u003cbru003e•tWorking knowledge of common organization-specific and other computer application programs.u003cbru003e•tAbility to use discretion and maintain confidentiality.u003cbru003e•tFlexibility to orient and work at all UCSF Health locationsu003cbru003e•tAble to provide wheelchair and walking escort service for patientsu003cbru003e•tAbility to tolerate exposure to patients with various outward manifestations of illness or injuryu003cbru003e•tStrong decision making, problem solving positive attitudeu003cbru003e•tMust choose to remain positive and support department and hospital leadership and initiativesu003cbru003e•tDemonstrated ability to use high-level discretion and maintain a high level of confidentialityu003cbru003e•tDemonstrated skills in problem identification and escalation with good judgment to prevent errors, delays, or wasteu003cbru003e•tAt least 2 years of related experience, preferably in a healthcare setting,VerityZone:formtext3,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:•tStrong skills in data analysis, project management, facilitating group work, and working in a hospital environment with systems improvementu003cbru003e•tAbility to effectively communicate information both verbally and in writing, and to produce reports, documentations, and instructionsu003cbru003e•tBacheloru0027s degree in related area and / or equivalent experience / training.,VerityZone:formtext4,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:License/Certification,AnswerValue:None listed,VerityZone:formtext5,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Position Type,AnswerValue:Temporary Employment,VerityZone:formtext6,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:Department Name,AnswerValue:Temporary Employment Program,VerityZone:formtext17,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Equal Employment Opportunity,AnswerValue:The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. 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