Revenue Support Representative

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Revenue Support Representative','202344','Payment Processing I','Washington-Seattle','Days','40 hours per week','40 hours per week','7am - 3:30 flexible','7am - 3:30 flexible','Monday - Friday','Monday - Friday','','','!*!Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that includes our recognition as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason offers you the opportunity to partner with exceptionally talented peers at every level. 
 
You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers you the chance to focus on what really matters - our patients.  
 
This position supports front line staff in revenue operations. This position will proficiently perform duties as outlined below in one of the following areas:
 
Medical Claims Support Rep - Sort and mail paper claims for the Medical Claims Representatives to the appropriate insurance carriers.Sort all mail and distribute or process as appropriate.
 
Support Specialist(PAS) -Document correspondence by keying into computer. Respond to attorney requests for information. Print out itemized bills, claim forms and other requested information. Pull documents from batches and copy them. Perform miscellaneous tasks such as filing, putting refund checks in envelopes and screening microfiche.
 
Mail Clerk - Open, scan and route daily external mail.  Open, scan and route daily internal mail.  Distribute and collect mail between floors. Open and scan lock box cash applications in search of checks.
 
Collection Assistant - Research and file bankruptcy claims. Open and distribute incoming mail, bundle outgoing mail for mailcenter pickup.  Request credit bureau reports and medical records.  Maintain machines in an operational state.  Skip tracing.  Correct registrations and remailing of statements.  Perform filing as necessary.
 
Secondary Billing - Print claims for system created secondary EOBs.  Sort and mail paper claims for the Medical Claims Representatives to the appropriate insurance carriers.  Respond to patient requests for secondary insurance billing. Audit invoices, print claims, pull EOBs and mail to carriers. 
 
Senior Support Specialist(PAS) - Identify and research outstanding accounts that may be subject to probate or bankruptcy claims.  Process the legal filing of a claim in probate court or execute a discharged bankruptcy claim.  Communicate with the attorney, executor, family member or other appropriate individual regarding probate or bankruptcy.  Discharge the probate claim via preparing and sending a legal document to the attorney of record to release or close the claim.  Agency assignments.Audit monthly/weekly bad debt transactions.  Research and audit individual accounts to resolve patient issues.  Prepares reports for management.  Communicates with collection agency to assist with resolution of patient disputes.','!*!

High school diploma or GED.


Strong organizational skills.


Excellent written and verbal communication skills.


Understanding of medical terminology.


CPT and ICD9 coding.


Understanding of mainframe computer systems.


Ability to attend to detail.



Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking.

We are an equal opportunity/affirmative action employer.
','Revenue Support Representative

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