Senior Integration Specialist Higher Ed

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Senior Integration Specialist (Higher Ed)
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Pittsburgh , Pennsylvania
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Senior Integration Specialist (Higher Ed)
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Details
Posted:
28-Feb-22
Location:
Pittsburgh , Pennsylvania
Type:
Full Time
Preferred Education:
4 Year Degree
Categories:
Education & Training
Information Technology
Marketing & Product Development
Internal Number:
SENIO001936
The health and safety of our employees and their families are top priorities of the **MEMBERS ONLY**SIGN UP NOW***.. With the continuing impacts of COVID-19 in our nation and around the world, we are doing our part to protect the health and well-being of our workforce and the communities where we operate. The Clearinghouse is a federal contractor, rendering us subject to Executive Order 14042 and associated guidance requiring employees to be fully vaccinated for COVID-19. Therefore, all Clearinghouse employees and new hires must be fully vaccinated and provide proof of vaccination as a condition of employment, or have an approved reasonable accommodation (based on a disability or medical condition, or a sincerely held religious belief) exempting them from the vaccination requirement.
By applying for this position,  you are stating that you are already fully vaccinated or will be fully vaccinated by January 18, 2022, or your start date if it is later than January 18, 2022, or you have a good faith basis for seeking an exemption from the vaccination requirement.
 Individuals requesting a reasonable accommodation should do so during the post-offer process, and any requested  accommodations must be reviewed and approved (if applicable) before your start date.
Are you looking for more than just a job and want to make difference? If so, then join the National Student Clearinghouse talent community and discover your impact today!  
We are a nonprofit, nongovernmental organization and the leading provider of educational reporting, data exchange, verification, and research services. Serving the education, workforce and learner communities has been at the heart of our mission for over 25 years. Our work — performed in a trusted, secure, and private environment — provides numerous time- and cost-saving benefits to students, schools, administrators, and requestors. 
About the Role:
The Specialist III, Implementations (aka Senior Integration Specialist (Higher Ed)) is a process driven and time management guru who thrives on multi-tasking. They are responsible for leading the implementation phase for new client set-up and existing client renewals for institutions, organizations, strategic partners and others to deliver a 21st century customer experience and use of Clearinghouse products and services across the K12 and higher education continuum. This includes planning and coordinating both client and cross-functional teams to support all aspects of setup and design. 
The incumbent will mitigate client/member risks and internal risks through comprehensive understanding of all downstream impacts of project components, and partner with cross functional teams to facilitate operational procedures and implementation processes for new products. This position will collaborate with other members of the Education Solutions division to build strong long-term relationships with both K12 and higher education institutional clients that will allow us to continue to maintain our position as the trusted partner to our education community stakeholders.
Currently, this position is 100% telework, however, as our company starts to return to our new normal, a hybrid work pattern, this position may be required to periodically work on-site at our office, and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office, or be willing to travel to our office in Herndon, when required.
How You Contribute:
Demonstrate NSC's core competencies - Customer Focus, Optimizes Work Processes, Collaboration, Communicates Effectively, and Be Open and Authentic - which align with our corporate values. Manager will provide more details to candidates as needed.
Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
What You Bring to the Table:
Bachelor’s degree in IT, business, or related field, or a combination of experience and education, including through military service, will be considered.
8 total years of professional experience working in the education industry, software, or other high-tech industry.
3-5 years’ experience in implementation, project, or client management roles.
Demonstrated experience implementing technology or automation services, preferably related to student information (SIS) or learning management systems (LMS).
Demonstrated ability to: Successfully perform in a leadership role, effectively work and problem solve on a team and across organizational boundaries.
Drive customer renewals and customer success.
Manage multiple projects, timelines and meet project deadlines.
Work well under pressure and maintain professionalism even in demanding circumstances.
Experience working with School Information Systems (Ellucian, PeopleSoft, Workday)
Coaching customers through API Integrations and use of postman collections.
Excellent verbal, written communication and effective presentation skills.
Proficiency with Microsoft Office Suite and other collaboration tools.
Demonstrates the Clearinghouse’s core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic.
Live within a commutable distance of Herndon, VA or Pittsburgh, PA or may be performed remotely from any of the following states: AL, CA, CO, FL, GA, KY, ME, MD, NV, NJ, NC, NY, OH, PA, TN, TX, VA, WA, WY.
Are fully vaccinated against COVID-19 or have a good faith basis for seeking an exemption from this requirement.
Additional Desired Requirements:
Knowledge of Clearinghouse services and applications.
Experience working in secondary or higher education.
Bilingual in Spanish.
Physical Demands:
Use of a computer for 8 or more hours a day.
Use of a copy machine and telephone.
Frequently required to sit for 7 or more hours per day in close proximity to others in an open office environment.
Occasionally required to use hands and fingers to operate, handle, and reach.
Vision abilities include close vision and the ability to adjust focus.
Must have oral communication and hearing abilities.
Must be flexible to do out-of-town assignments and, travel via car and airplane as necessary, approximately 10% in a given year.
The **MEMBERS ONLY**SIGN UP NOW***. provides a robust benefit program designed to help meet the needs of each employee and their family, both now and in the future. We offer comprehensive life, medical, dental and vision insurance benefits, for employees and their qualified dependents. Medical and dependent care flexible spending accounts are an option for employees to set aside pre-taxed dollars for certain qualifying expenses. We offer a very generous 401k or 401K Roth matching contribution program as well!
Work-life balance is a priority at the Clearinghouse, so we are proud to offer a competitive vacation, holiday, and paid leave program. Another perk is that employees have the option to get reimbursed for basic wholesale company and roadside assistance memberships (e.g., Costco and AAA). Employees may gain approval to grow their education and professional development through our Employee Education Assistance Program, which establishes reimbursement for qualified education expenses upon successful completion of the program. There are additional employee benefits, to find out more please request a copy of our complete benefit package!
We reasonably believe that the salary range for this position is between $61,265 - $100,000.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Bachelor’s degree in IT, business, or related field, or a combination of experience and education, including through military service, will be considered.
8 total years of professional experience working in the education industry, software, or other high-tech industry.
3-5 years’ experience in implementation, project, or client management roles.
Demonstrated experience implementing technology or automation services, preferably related to student information (SIS) or learning management systems (LMS).
Demonstrated ability to: Successfully perform in a leadership role, effectively work and problem solve on a team and across organizational boundaries.
Drive customer renewals and customer success.
Manage multiple projects, timelines and meet project deadlines.
Work well under pressure and maintain professionalism even in demanding circumstances.
Experience working with School Information Systems (Ellucian, PeopleSoft, Workday)
Coaching customers through API Integrations and use of postman collections.
Excellent verbal, written communication and effective presentation skills.
Proficiency with Microsoft Office Suite and other collaboration tools.
Demonstrates the Clearinghouse’s core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic.
Live within a commutable distance of Herndon, VA or Pittsburgh, PA.

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