Ocean Export Agent

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Job Title: Ocean Export Agent Job Location: Dallas, TXDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at ****have an exciting opportunity for an OCEAN EXPORT AGENT with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position. This position will be based at our Grapevine, TX location.Key Responsibilities:Creates and confirms transport order to ensure pickup of the shipment at originPerforms booking and booking optimization according to internal guidelines as defined by ProductPrepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal proceduresChecks responses from counterparts and finalizes validation of required documentsResponsible for customer service and follow-up on shipment status in the Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectationsInteracts with Customer Service, Product, and Global Service Centers, if requiredMay be required to perform other tasks as required (i.e.: Ocean Import)Skills / Requirements:Minimum 2 years of Ocean freight forwarding experienceA quick learner with a “Can-Do” attitude and strong prioritization skillsExceptional customer service skillsStrong computer skills (Excel, Word, PowerPoint)Cargowise systems knowledge is a plusHazmat certification is a plusWHY JOIN our DHL team?At DHL, you will be part of a strong team that respects its’ employees, society, and environment.  You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.  We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.  DHL offers highly competitive compensation, incentive, and bonus plans. In addition, DHL offers the following: Paid time off: Holiday, Float Holiday, Vacation, and Sick Medical, Prescription, Dental, and Vision plans 401K plan with a match Employee Discount plan Tuition Assistance Plan As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have: The largest global network with more than ~30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service Our Vision: The Logistics Company for the WorldOur Mission: Excellence. Simply Delivered.Our Purpose: We connect people, improving their lives.Our Values: Respect & ResultsOur Goals: Employer, Provider, and Investment of Choice, Living Responsibility About DHL Global Forwarding (DGF):DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at ****Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Work Authorization:DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.

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