Director General Manager

Profile

Director, General Manager
Duties: Own and drive the success of the Contract Lifecycle Management business line through cross functional leadership, taking an early “horizon three” business to a mature ‘horizon two” business, growing revenue 3-4x by 2024 with a scalable go-to-market model. Develop and maintain a deep knowledge of the core business, scale and scope of total market opportunity, customer profile, market ownership, competitive landscape, and market trends to effectively evaluate prospects for share of wallet growth, increased market share, and expansion into logical adjacencies. Utilize customer insights analyses in the planning for optimizing market positions. Develop a go-to-market strategy for growth including, but not limited to, optimizing current Customer’s interest in Contract Lifecycle Management, leveraging new Customer opportunities, evaluating options for the introduction/adoption of this new service and strategically operationalizing those, developing and executing on appropriate marketing and communications plan to powerfully articulate the value proposition to the market, and ensuring the sales and service teams are fully prepared to properly represent the brand while strengthening relationships with customers so that WK is reliably perceived as the provider of choice. Manage the Contract Lifecycle Management P&L to meet all top-line and bottom-line financial commitments with an eye to strengthening the business for the long term. Relentlessly pursue operational efficiency and outstanding Customer experience. Be an expert consumer of shared services, effectively partnering with matrixed organizations by having productive relationships with executive leaders of these functions and providing leadership, insight, and feedback to ensure that these groups continue to be valuable partners based on a clear understanding of how to best support the business.

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