Technology Manager - Primary Care IT

Profile

Description

The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, Technology Solutions works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

The Manager, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Required Qualifications


Bachelor's Degree
6 or more years of technical
2 or more years of management experience
Solid understanding of operations, technology, communications and processes
Possess 10 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Must have experience in Cloud, DevOps, Monitoring, UI/UX, and/or Salesforce technologies
Excellent verbal and written communication skills
Ability to lead, mentor, and coach to develop team members encouraging to speak up
Ability to lead the team with excitement in ambiguity and fast pace changes aligning with organizational strategy and goals
Eager to learn and passionate about solving customer problems to enable world-class Digital experience using agile methodologies
Successful record of delivering complex programs and technology
Ability to influence, negotiate, speak up at all levels across enterprise


Preferred Qualifications


Master's degree
Salesforce certifications or experience working in Salesforce implementation
Champion of Agile Methodologies with working experience
DevOps and Cloud
Leadership trainings/certifications


Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

* WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

* A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

* Satellite and Wireless Internet service is NOT allowed for this role.

* A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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