OmniCare Clinical Care Product Management Lead

Profile

Description

The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

Location: work at home anywhere

Humana is a Fortune 60 market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana is committed to advancing the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

Come help us redefine the future of healthcare. With a history of transformation over the last 50 years, Humana is once again transforming itself using a startup approach. We are seeking leaders who are passionate about solving big problems in healthcare for seniors.

As a OmniCare Clinical Care Product Management Lead focused on Medicare, Medicaid and Commercial lines of business, you will be responsible for leading and coordinating the execution of Humana's clinical product strategies, management, and roadmaps for those lines of business. Working closely with the Clinical strategy team, markets and actuaries, you have accountability of design to delivery of fully developed products that meet the needs of the customer. The ideal candidate has experience in the Medicare space launching clinical or digitally driven products, leading or coordinating work across cross-functional teams, and managing vendors to create meaningful health care experiences. If you thrive in a fast-paced, entrepreneurial environment and are known for your incredible leadership, and execution skills, we can't wait to meet you.

Key Responsibilities:


Accountable for the scope definition, strategic planning, pricing, roadmap and execution of OmniCare (telehealth, remote monitoring, digital intervention, etc) clinical care products
Partners closely with a cross-functional team comprised of operations, vendors, customer success teams and/or enterprise teams, to drive the development and product lifecycle
Defines the core metrics that will inform the success of the product(s)
Responsible for product performance including P&L/KPIs/NPS
Monitors performance and recommends enhancements, product gaps, cost adjustments or discontinue investment
Investigates facts and develops solutions to problems during the design and planning phases
Responsible for reporting on product-level outcomes as well as providing timely and accurate information and status updates to functional leaders
Has a solid understanding of the member/customer experience and helps to define the requirements to drive improved customer experience
Provides strategic recommendations on new market opportunities, assesses client needs and builds ROI driven business plans


Required Qualifications


Bachelor's degree in Business, Healthcare Administration or other related fields
7 years or more of product management, end to end clinical execution experience and/or program management
Minimum of 2 years of health care experience
Ability to drive significant transformation
Solid track record managing products that achieved clinical and financial outcomes
Competence working on very large and most complex assignments.
Strong ability to drive cross functional teams to alignment in the midst of ambiguity
Ability to adapt quickly and juggle multiple competing priorities in a fast paced environment
Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of business leaders from operators, to physicians, to management
Both quantitative and qualitative analysis experience, with the ability to drive to trend identification and actionable insights


Desired Qualifications


Experience in digital health care products
Experience with Medicaid and Commercial lines of business
Data-driven decision making and quantitative analysis skills
Proven experience in developing and managing P&L and equivalent operational KPIs
Experience partnering with or managing vendors
Strong ability to independently lead and manage a cross-functional teams to alignment in the midst of ambiguity
Ability to adapt quickly and juggle multiple competing priorities in a fast-paced environment
Excellent written and verbal communication skills
Passion for improving the health of our members
Master's degree or MBA preferred


Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours

40

Company info

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