Director Release amp Quality Mgmt

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Job Summary

Responsible for defining and implementing the HR Technology Delivery Strategy which includes software quality assurance, release management, and delivery assurance activities. Assess current methodologies, establish new frameworks, define deliverables and metrics, and implement tools to ensure that solutions are delivered consistently and with the highest quality. Provides leadership and direction for team which may include multiple functional and technical areas. May have responsibility for budget tracking and negotiating with vendors on rates & services. Partner and consult with key stakeholders to ensure full alignment of priority, work activities, & resources.

Job Description

Core Responsibilities


Designs, develops, and facilitates testing performance metrics for the HR Technology Strategy Team

Develops, implements, and maintains technical quality assurance and control systems and activities.

Defines and specifies the implementation of standards, methods and procedures for testing and evaluating the efficiency and performance of HR Solutions.

Leads testing activities with associated tools and processes including unit, functional, regression and automated testing.

Develops and maintains strategy for end user experience validation.

Independently develops, implements, and refines release management plans, coordinating with functional, quality assurance, development, and operations teams

Collaborates with technical product owners and business owners to deliver technical solutions across the HR Technology Footprint with the highest integrity.

Intently develops subject matter expertise in functional and technical processes associated with the HRTIS team.

Develops and manages performance metrics for the team and all subordinates.

Implements key performance indicators (KPIs)

Negotiates with vendors on services and scope and develops and manages budgets.

Consistent exercise of independent judgment and discretion in matters of significance.

Undertake any other relevant tasks, determined as required by the HR Technology & Information Strategy leadership team.

Regular, consistent and punctual attendance. Must be able to work off regular hours and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.


Preferred Skills:


In-Depth Experience in Software Delivery Lifecycle – Planning, Change Approval Processes, Requirements Gathering, Knowledge of Quality Assurance / Management & Deployment Processes

Experience with Human Capital Management Systems (HCMS) or Human Resources Information Systems (HRIS) like Workday, Kronos,

Experience in independently developing, implementing, and refining standard operating procedures (SOPs)

Experience in the program management, development, and/or testing of software Applications

Experience creating, executing, or engaging with test automation tools UFT, Selenium, or Kainos Smart

Hands-on experience in generating executive & detailed reports

Experience in working with diverse, multi-discipline teams spread across geographies.

Experience with MicroFocus Quality Management Suite (ALM, ALM Octane) or similar application lifecycle management tools

Excellent verbal and written communication skills


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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