IT Business Analyst

Profile

Louisiana, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

December 19, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Shell’s Projects and technology (P&T) business exist to make the delivery of our strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

Our Manufacturing and Chemicals sites are on a transformational journey with fundamental changes planned in the next 5 years (execute the Digital Strategy). Our ambition is to improve key site metrics like safety, people productivity, site availability and margin. This role will play a key part in this transformation, as an IT Business Analyst for Shell’s Manufacturing, Chemicals, and Products.

What’s the role?

The IT Business Analyst supports the IT Manager to identify, realise, and protect value across the IT business portfolio. The role drives rigour and discipline in the opportunity realisation process and under scope agreed with the ITM self-starts to drive standalone technology and data opportunities within the Portfolio.

The IT Business Analyst demonstrates understanding of business vision, strategy and KPIs, balancing these with knowledge about the Enterprise IT vision, strategy, and prevailing technology standards.

Day to day, the T Business Analyst demonstrates curiosity about commercial problems and displays the requisite behaviours to drive Portfolio fulfilment of target KPIs. A key component of the role will also include transformational change activities. The Transformational Change activities include (but are not limited to) stakeholder management, communications, value, and benefits tracking, and organizational change management. Storytelling and the ability to create and publish newsletters, yammer announcements, and videos will be a key deliverable of the role.

Key components of the role include:

Stakeholder Management


Supports the ITM with the management of a network of business and x-functional IT stakeholders, building and sustaining working relationships.
Contributes to senior business stakeholder engagements by supporting the ITM to inform, influence, and challenge with data-driven insights.
Applies a commercial mindset and an IT practitioner lens to working closely and collaboratively with business stakeholders (below VP/GM level) under ITM direction.
Understands the importance of working across organisational boundaries to enable value and utilises the business facing natural team to align IT in maximising dollars invested.
Builds rapport consciously, listens actively, and tells compelling stories; co-creates where necessary, contracts correctly, and challenges constructively across business, IT and cross-functional stakeholders alike.


Change Management


Responsible for stakeholder management including tools.
Responsible for communications strategy and tactics execution.
Assists the project and program manager with change management, communications strategy and execution, and training strategy and execution of plans.
Assists with benefits and value tracking for the entire program.
Track value for all projects and initiatives funded by USGC IDT program.
Assists with the driving the adoption of tools and technologies in scope of the business transformation.
Participates in risk management of program delivery.
Provides expert advice and assistance to the USGC IT Leadership Team.


Integrated IT and Business Strategy


Contributes actively to the evergreening of the IT Strategic Plan, contracting with the ITM on areas of individual ownership and development.
Understands business KPIs and IT’s strategic role in their fulfilment.
Explores commercial and customer problems under ITM direction, determining possible technology and data investment or optimisation opportunities across the IT business portfolio outside of product line scope.
Understands the Enterprise IT strategy and associated standards for technology compliance and risk management.
Demonstrates understanding of business change impacts from technology and data adoption and creates appropriate responses and mitigations during planning.


Value Generation & Protection


Supports the ITM in the end-to-end management of opportunity identification and realisation, including associated demand and value generation processes.
Contributes to the Value Funnel of the IT business portfolio, independently owning and maturing individual opportunities.
Creates robust business cases and understands how to calculate value, assess benefits, and determine risk.
Supports the ITM to ensure that value data is correctly represented, managed and reported in IT business management tools.
Contributes to the Portfolio’s calendar of PIRs by consolidating outputs and learnings that improve the health and performance of future technology and data investments.


Business Intelligence


Understands the vision, strategy, and KPIs of their IT business portfolio.
Understands the value chain, customer journeys, and associated touchpoints of the IT business portfolio.
Understands industry trends, the dynamic competitor landscape, and prevailing behaviours.
Uses external insight to contextualise work and approaches to ITM, business stakeholders and the business-facing natural team.
Contributes to compelling thought leadership about technology and data adoption and exploitation.


IT Portfolio Management


Owns and manages areas of demand, with ITM oversight, working closely with business stakeholders to understand and capture detailed business requirements.
Works to align the business facing natural team around elements of the IT Strategic Plan for optimisation of portfolio investments, reduction of operational costs, and management of risk.


What we need from you?


Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
At least 3 to 5 years relevant work experience.
Preferably with Oil and Energy experience, or from a similar industry.
Preferably with a bachelor’s Degree.
Commercial Mindset: Applies the business lens consistently by understanding business strategies, priorities, and challenges, as well as industry trends, competitor landscape (including new entrants), and associated behaviours.
Technology Practitioner: Tells a compelling story and talks relevantly about the commercial opportunities possible from adoption and/or exploitation of technology and data in maximising value. Tells a compelling story about the direction of travel and the role of Enterprise IT in maintaining secure and reliable operations, as well as enabling greater business value through Enterprise-wide IT changes.
Digitally Literate: Demonstrates knowledge to all stakeholders about new and emerging technology products and services, understanding their opportunity to disrupt and generate new business models, value outcomes, and processes.
Data Fluent: Uses data consistently to generate insights and inform opportunity development and decision-making. Seeks opportunity to upskill in relevant visualisation tools (PowerBI, for example)
Agile: Challenges the status quo and adopts ways of working that foster co-creation and collaboration across stakeholders.
Customer Centric: Understands the value chain of the IT business portfolio and associated customer journeys and touchpoints. Applies customer centric techniques to identify and pursue the right value opportunities.
Externalisation: Seeks external sources of insight to inform opportunity identification and development.
Strong communications skills.
Preferably with leadership experience.


COMPANY DESCRIPTION

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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