Scheduling Coordinator

Profile

Believe Home Care, an innovative and new kind of home care, is seeking a detail-oriented, organized and reliable full time Scheduling Coordinator to join our growing team!
The Scheduling Coordinator is responsible for the coordination of home care services including, but not limited to: implementing schedules, ensuring adequate staffing and guaranteeing continuity of care that results in superior client care, as well as caregiver and client satisfaction.
The Scheduling Coordinator will help create and maintain employee records (document callouts, background checks, credentials, client feedback) to ensure compliance with company policies and state regulations.
Responsibilities of the Scheduling Coordinator:
• Match client service needs with caregiver skills and availability (scheduling) to ensure continuity of care
• Communicate schedule and caregiver assignments with client / family from start of service onward to facilitate high quality client experience
• Create and update caregiver employee records to ensure both paper files and online profiles are fully compliant with company policies and procedure (from initial onboarding through annual performance reviews)
• Share after-hours / on-call activities with other team members
• Provide direct patient care on a “last resort” basis when no caregiver(s) are available
Job Requirements
Scheduling Coordinator Requirements:
• High school degree; college degree is preferred
• Outgoing, friendly and helpful personality
• Home care experience, CNA preferred
• Technology savvy - Google or Microsoft office suite; upload, manage, convert files
• Ability to multitask with strong follow-up skills
• Work independently - structure and complete individual projects & assignments
• Detailed oriented (documentation and process is important)
• Team player - dependable and committed
• Ability to work under pressure

Company info

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