Service Coordinator

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Description:
· Service Coordinators are responsible for assisting individuals as prescribed within the Individualized Support Plans (ISP), providing quality care to individuals, and increasing quality of life in keeping with Gray's vision, mission and core values. Service Coordinators oversee the daily operations of a specific caseload of individuals receiving services as part of the Gray's Family Supports Program and are responsible for implementing all aspects of service delivery. A Service Coordinator’s salary is based on a minimum of 160 billable hours per 4-week billing cycle. Consistent attendance and the ability to independently manage a work schedule are general qualifications for this job.
· Provide quality care of individuals via Direct Support Professional’s responsibilities.
· Ensure individual’s services are in compliance with all rules and regulations as indicated in 460 IAC 6, the individual’s ISP, and all of Gray's policies and procedures.
· Prepare and submit all required paperwork: daily support records, staffing census, ISP data tracking, MAR, etc.
· Assist individuals with planning weekly and/or monthly activity calendars.
· Transportation of individuals to community activities.
· Demonstrate/maintain professional internal and external relationships, cooperation and partnership with all Gray's employees, supervisors and individuals.
· Gathering and submitting monthly paperwork including service/program documentation and vehicle checks.
· Ensure incident reporting and follow-up is completed following Grays’ incident reporting policy.
· Communicate issues promptly with the Program Director.
Job Requirements
Minimum Qualifications:
· Knowledge
Current CPR Certification / First Aid Certification
High School Diploma or equivalent G.E.D
One year direct experience working with individuals with developmental disabilities
Some supervisory experience is preferred, not required
· Skills & Abilities
Ability to work independently to ensure effective implementation of the individual’s ISP
Ability to follow detailed plans accurately, including both oral and written instructions
Ability to apply sound, mature decisions
Ability to communicate adequately in order to complete required forms and reports
Ability to bend, stoop, sit, stand, reach and lift items weighing at least 75 pounds
Additional Requirements
At least 18 years of age
Flexible schedule
Valid driver’s license, current liability insurance and dependable vehicle
Current negative TB (Tuberculin test)
Acceptable criminal (State and County) history background checks
· Relationships
This position works under the supervision of the Program Director. The Service Coordinator is responsible for maintaining frequent communication with the Program Director as it relates to schedules and services provided. This position also has direct contact with individuals receiving services, their families, other service providers, and community partners.
I have read and understand this job description. I also understand this job description is not an all-inclusive list of responsibilities and other duties may be assigned as needed by the organization. This job description can be changed at the discretion of the organization and is not an employment contract of any kind.

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