Director Specialty Broker and Consultant Relations Remote

Profile

Description

The Director, Broker and Consultant Relations will be responsible for working with the Humana leadership team to develop consultant and brokerage firm service and consulting plans to develop favorable working relationships with Humana at both national and local levels. This person will help develop a strategic business plan and calendar that identifies opportunities, expectations, and actions to drive Humana's relationship to support new and existing business.

Responsibilities

This role will be responsible for maximizing Humana's Ancillary products and broker specific business plan to continue to educate firm consultants/brokers and associates to differentiate Humana from the competition. The Director, Broker and Consultant Relations will also design effective distribution solutions to optimize current revenue streams, and the development of innovative solutions to drive holistic and incremental revenue growth across the full spectrum of Humana's solutions both short term and long term.

The Director, Broker and Consultant Relations will work with the Humana Ancillary senior leadership team to develop and maintaining effective relationships with leadership within the national consultant and brokerage firms in an effort to retain and grow assets through the distribution channel.

This position can be remote

Responsibilities:

Working with local market and executive leadership to determine which channel partners align best with Humana's Ancillary Go To Market Strategy.

Develop strategic relationships at the corporate and market levels with these firms and


Be viewed as a trusted partner
Form relationships with key peers, partners, senior management and external contacts (build and cultivate supportive relationships with leadership at national and local levels)
Use relationships to add value as a strategic resource to both the product and sales organization
Develop and sustain favorable relations, including developing points of alignment in a fragmented and disrupted relationships at national and local levels
Sell Humana's 'value of integration' including new and emerging ancillary products, ideas and value-added initiatives
Continue to drive Humana's best interests with mutually beneficial areas of improvement
Partnering with Sales to develop firm specific strategic plans for growth at the segment(s) and market levels


Build partnerships performance metrics and targets


Net growth as the Key measurement of success alignment around Humana's integrated value proposition identify new initiatives to expand Humana's offerings and value Focused on Humana key objectives to benefit the organization, not necessarily the brokerage firm
Negotiate and communicate key performance targets, bonus programs and other with partner firms
Partner with internal and external stakeholders such as Sales, Producer Value Stream, Finance, Legal, Underwriting, Marketing and others to ensure the appropriate objectives and priorities are enabled within the sales organization

Provide clear and consistence communications to Humana internal teams and stakeholders


Develop and manage brokerage firm specific Bonus programs and incentives


Develop competitive compensation targets with brokerage firm consistent with their overarching growth strategy
Work with Humana corporate and local RVPs to develop emerging bonus programs directed to larger national and local firms that are specific to them
Provide tracking and communication on such programs to brokerage firms' and local markets
Work with local markets and marketing to develop brokerage specific campaigns and other promotions to help them collectively develop their / Humana's pipeline


Required Qualifications


Bachelor's degree
Must have or be willing to obtain a Health and Life license
Seasoned, respected leader with a minimum of 10 years of experience in the employee benefits industry. Sales and/or Consulting, Broker experience a plus
Proven ability to develop strong customer/producer relationships. Understand the needs and expectations and can develop an aggressive strategy that will increase revenue, profitability and persistency while providing the services and solutions to expand market presence
Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop relationships across all levels of the organization as well as externally.
Ability to interpret and use data and analytics to develop producer strategy and drive value creation
Demonstrated ability to influence others and utilize resources to accomplish tasks. Strong communication, interpersonal and presentation skills.
Comfortable dealing with and managing an ever changing, highly competitive industry/environment; communicates optimism and confidence in the future
Proven ability to identify opportunities for optimization and driving change within an organization to align projects to achieve the overall business objectives
Ability to work in ambiguous or new situation by demonstrating a structured approach to diagnosing the problem, analyzing alternatives, recommending and implementing best solutions


Additional Information


According to Humana's COVID-19 policy, vaccination and masking is required regardless of vaccination status (with exception for eating and drinking) for associates working in a clinical setting where patients receive care (e.g., pharmacy retail locations, clinics, home care). The policy only requires the primary series alone (first and second vaccine). Boosters are encouraged, but not required. Associates have the option to request an accommodation for medical, religious or other personal needs.


#GroupBenefits

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

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