LHI VACCN CQ Dental Records Technician - National Remote - 2168957

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Job Code
2168957
Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum
is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position works under the direction of the Manager of Dental Operations. The Dental Records Tech
is the point of contact for fulfillment for processing requests for dental and medical records for potential quality issues, quality studies, quality improvement projects and other quality activities involving health records. The CQM Dental Records Tech maintains compliance with VA contractual requirements, maintains confidentiality of all quality assurance activities, and protects all personal health information (PHI)/personal health information (PHI) in accordance with all rules and regulations. Will assist with other start up CQM operations during the Transition-in Phase of the VACCN contact,
This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.
Primary Responsibilities:
Track status of all escalated information requests in Medical Record tracking database
Serves as a liaison and monitors CQM tasks conducted by the fulfillment and dental records areas
Performing follow up activities on dental records requests escalated from the fulfillment team ensuring departmental timeliness requirements are met
Processes received dental records invoices
Maintains the Dental Record tracking database
Assists clinical staff with the preparation of case files for committees as needed
Assists with development and maintaining up to date documents, such as correspondence templates, policies and procedures and work instructions related to dental records functions
Data entry and conducts audits within agreed upon timelines
Runs reports and complete analysis within agreed upon timelines
Reviews issues/trends, develops interventions when needed, and reports relevant issues/trends to the CQM Director and Manager
Maintains confidentiality and non-discoverability of all activities
Conducting other non-clinical activities and performing all other duties as assigned
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher)
Minimum 5 years of experience processing and managing large volumes of dental records and files
Knowledge of computer skills with emphasis on Microsoft Word and Excel
Ability to work full-time between 8:00am 5:00pm including the flexibility to work occasional overtime given the business need
Preferred Qualifications:
Clerical experience in healthcare quality related activities preferred
General knowledge of Medicare, TRICARE, or other government health care program preferred
Telecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
Excellent interpersonal, communication, and writing skills
Ability to work in a fast paced dynamic environment
Careers with Optum.
Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only:
The salary range for California / Colorado / Connecticut / Nevada / New Jersey / New York / Washington / Rhode Island residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #YELLOW
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Administrative / Clerical
Financial Services
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