Senior Director Risk Management And Operations Support

Profile

Senior Director, Risk Management and Operations Support
Duties: Prioritize and manage day to day operations. Develops and mentors staff to build a culture of excellence. Responsible for organization structure and sourcing decisions and all people management activities including hiring, training and onboarding, goal setting and performance management. Build, manage, motivate and develop teams to monitor and drive consistent quality, efficiency and enhanced solutions that meet the defined high-quality standards. Manage risk management and operational oversight through annual risk assessment development and mitigation/monitoring activities, monitoring completion of corrective action plans; management of marketing and member material oversight and fulfillment; management of analysis of regulatory changes, communication and implementation, management of business continuity and disaster recovery initiatives and manage Compliance Department liaisons with business units. Supports the Chief Compliance Officer in development of strategic plans for improvement of Compliance Department Operations. Develops policies and procedures for assigned services areas. Ensures desk level procedures and other documentation are developed and reviewed. Conduct periodic enterprise training regarding risk management and operational oversight. Serve on internal committees and workgroups. Lead, facilitate or participate in relevant committees and committees as assigned by the Chief Compliance Officer. Ensure compliance with all regulatory agency contract requirements regarding reporting of cases under risk management and operational oversight. Perform other duties as assigned.

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