IT Vendor Management Renewals Lead

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Job Information
Humana
IT Vendor Management (Renewals) Lead
in
Tampa
Florida
Description
Are you someone who is experienced and skilled at Vendor Management? Do you understand and appreciate the importance of IT Renewal Management to an IT VMO? Do you want to provide your innovation, influence, and leadership to an established IT VMO Renewal program and help reduce vendor sprawl at a Fortune 100 company? Humana is looking for an experienced hardware & software generalist and leader to partner and guide our vendors and key stakeholders through our IT Renewal VMO program.
The IT Vendor Management Lead (Renewals) holds Humana's technology partners accountable via performance management, contract compliance, and relationship management, thereby allowing internal partners to focus on providing solutions to enable the perfect member experience. The IT Vendor Management Lead establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. The IT Vendor Management Lead works on problems of diverse scope and complexity ranging from moderate to substantial and will have 2 associates reporting into them.
Responsibilities
Identify and document vendor SLA's, hardware & software licensing entitlements, licensing allowances, deployment and use annually through research tied to Humana's contracts, license agreements, life cycle management stages and consultation with Humana associates & manufacturers
Facilitate IT & Business' needs on selected vendors and products by ensuring that subscription, maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration
The IT Vendor Management Lead:
Will lead a small team focused on hardware, appliance, and software subscription, support, and maintenance renewals for the IT VMO non-managed vendors
Investigates available hardware and software products; evaluates and recommends products based on user requirements
Coordinates with the procurement function to interview, select, and negotiate with hardware and software vendors in order to purchase the appropriate equipment at the lowest cost
Reviews licenses and/or contracts to ensure that hardware and software equipment is covered by the contract and properly documented
Oversees the information technology vendor relationship and delivery of outsourced services
Supports the information technology function, evaluates vendor performance, needs assessment, spend optimization and risk management
Directs the lifecycle activities for existing contracts
Identifies new technology solutions and works closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives
Coordinates the negotiation and execution of contracts with the Legal and Contracts departments
Selects, develops, and evaluates personnel to ensure the efficient operation of the function
Advises executives to develop functional strategies (often segment specific) on matters of significance
Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision
Uses independent judgment requiring analysis of variable factors and determining the best course of action
​Provide thought leadership and guidance regarding best vendor management practices for hardware, appliance, and software subscription, support, and maintenance renewals
Develop and maintain policies and standards for renewals across managed and non-managed vendors
Management of the renewal portfolio across team assignments
Activities
Lead, assign work, and train team.
Development of reporting to address management requirements.
Development of renewal policy and software compliance risk management strategies
Assess operational risks.
Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors and Humana internal personnel to obtain identified savings.
Manage vendors, contracts and relationships to maximize value creation and costs for hardware/telecom, software licensing, maintenance, and service offerings.
Discover and recommend opportunities to improve software license utilization or maintain compliance.
Develop deep subject matter expertise in the licensing space for assigned software manufacturers.
Collect pertinent information and maintain databases.
Communicate effectively through various channels - email, individual interactions, group meetings, and presentations - to end users, management, developers, and software manufacturers.
Respond to requests from end users, managers, developers, and team members for specific contracting or compliance data.
Required Qualifications
Bachelor's degree from an accredited college or university
Minimum 2 years leadership experience
Minimum 5 years' experience with software or hardware/telecom renewals or vendor management
Minimum 3 years working with general software licensing and SaaS (account, contract, or vendor management)
Preferred Qualifications
Training or experience in asset, contract, risk or supplier management
Experience working with top tier suppliers
Scheduled Weekly Hours
40

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