Imaging and PACS Administrator

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Description
Imaging and PACS Administrator
-Provides support and training for Imaging department computer systems. Provides oversight and work direction to Imaging Systems Analyst staff.
1. Provide equipment support for Imaging computer systems
Monitor communication interfaces between the Imaging and Hospital computer systems.
Assess and when possible fixes equipment problems.
Call in and oversees equipment repairs.
Provide 24 hour support for system related issues.
Percentage of time: 20%
2. Provide program support for Imaging computer systems.
Has a complete knowledge of Imaging computer system programs including user and management functions.
Monitor system functions to assure quality and timeliness of data.
Maintain all management dictionaries.
Add, modify and monitor user accounts.
Prepare management reports.
Assure system back-ups are performed.
Provide timely and appropriate follow-up to user requests.
Communicate problems and system changes to the staff.
Participate in interdisciplinary committees and workshops.
Percentage of time: 20%
3. Provide training
Provide training as needed to staff (system wide).
Function as a resource person for software and hardware related issues.
Percentage of time: 10%
4. Manage billing for Imaging Departments
Resolve duplicate and incorrect patient accounts.
Verifies billing accuracy on a daily basis.
Percentage of time: 10%
5. Works as a team player.
Communicates politely with other staff.
Proactively assists co-workers.
Percentage of time: 10%
6. Provides quality customer service.
Follows the spirit of the Patients First philosophy.
Maintains a positive attitude, dealing with staff and patients in a constructive manner.
Adheres to HIPAA by utilizing hospital systems only to perform required job functions.
Consistently logs out of PACS to protect patient information.
Percentage of time: 10%
7. Provides oversight and work direction for department System Analyst staff.
Has thorough knowledge of imaging computer systems.
Analyzes projects and workload for Imaging Department systems.
Prioritizes workload for the Imaging IT staff.
Provides daily work direction to ensure projects are completed in a timely manner.
Verifies accuracy and quality of work performed by Imaging IT staff.
Plans, coordinates and implements software and hardware upgrades.
Work with other departments throughout to ensure integration of Imaging systems.
Maintains department equipment records.
Reviews maintenance and support contracts.
Coordinates and/or leads project meetings.
Develops and maintains disaster recovery plan for Imaging systems.
Acts as the primary computer systems representative for the Imaging departments.
Develops training programs as needed.
Percentage of time: 20%
Skills:
CERTIFICATIONS, LICENSES, REGISTRATIONS
: Preferred: ITIL Foundation certification, Certified Imaging Informatics Professional (CIIP) or Certified PACS System Analyst (CPSA), Certified PACS Interface Analyst (CPIA)
TECHNICAL REQUIREMENTS: Minimum: Knowledge of information systems techniques and procedures. Knowledge of computer networks. Proficiency in word processors and spreadsheets.
Preferred: Working knowledge of EMR, PACS systems, ECG applications, EEG applications
YEARS OF RELATED WORK EXPERIENCE:
Minimum:
Five years of clinical system implementation and support and Preferred: Six years of dedicated imaging application and technical support.
Education
Preferred: Bachelor's Degree in Information Systems or Telecommunications

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