Systems Reliability Engineer Intern Durham NC Summer 2023

Profile

Hungry, Humble, Honest, with
H
eart!
The Opportunity
**MEMBERS ONLY**SIGN UP NOW***. Worldwide Support is a global organization providing 24/7
technical
support in over 150 countries in 20 different languages.
We’re as proud of our 96% Customer Satisfaction rating as we are of the advancement
opportunities
we can offer our team
We’re comprised
of
leading technology specialists, including VCPs, CCIEs,
CCNPs,
Microsoft Certified Professionals, Linux, and **MEMBERS ONLY**SIGN UP NOW***. Platform Professionals, among many others. Our customer base is
increasing
, and we’re looking for
Interns
who share our passion for customer success to join our team!
What’s in it for You?
Gain invaluable skills
across the full stack in a data center: compute, storage, virtualization, and networking while working with the end-user experience in the same role.
SRE Training to
receive
new customer challenges to solve each week.
Embrace the opportunity
to help customers resolve their most formidable IT roadblocks — and take a little pride in all the kudos you will receive.
Worldwide Support
at **MEMBERS ONLY**SIGN UP NOW***.
At **MEMBERS ONLY**SIGN UP NOW***. Worldwide Support, we’re all about delivering an epic customer experience and ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer intimacy.
You’ll gain diverse experience as you partner with
700 SREs and
customers
in helping them leverage the **MEMBERS ONLY**SIGN UP NOW***. product family
Your Role
Remotely support our cloud solution in the field and provide an enriched and successful product experience.
Work directly with large Global 2000 enterprise customers to replicate, troubleshoot, and resolve complex technical issues.
Be a champion for our customers by going above and beyond to ensure customers are getting the most out of their investment in the **MEMBERS ONLY**SIGN UP NOW***. platform.
Improve the product's serviceability by testing new features and developing tools to scale our deployments and auto-support infrastructure.
Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations.
What You’ll Bring
You are pursuing
a
Bachelor’s or Advanced degree from an accredited college/university in
Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related discipline
Understanding of
N
etworking,
V
irtualization,
Linux, and Storage
technologies
Excellent verbal and written communication skills.
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future.
About the Opportunity
What the Team Says
James H.
Opportunity. If anyone asks me
W
hat do
you
love the most about working at **MEMBERS ONLY**SIGN UP NOW***.
m
y answer is always opportunity. I came in as an intern
and as soon as I showed my willingness and actions to lean forward, I was given multiple opportunities to grow and even become exposed to leadership roles. At **MEMBERS ONLY**SIGN UP NOW***., if you put in the work, you get to carve your path
and every colleague involved will continue to assist in cultivating your success. Tenure is not a part of the conversation on making an impact...Drive is. There have been so many success stories of incoming SREs that climb swiftly through the ranks by displaying the hard work put in that translates to career growth and happiness.”
Josh Y.
As a
new hire
, I’ve noticed very quickly that **MEMBERS ONLY**SIGN UP NOW***. is composed of
talented professionals and
great people. It’s truly satisfying knowing that I work on a team where I can trust each team member’s knowledge, training, and customer care. **MEMBERS ONLY**SIGN UP NOW***. is a place of investment - where training is taken seriously so that our team can be equally
equipped,
and
we may each provide a similarly great customer experience
. **MEMBERS ONLY**SIGN UP NOW***. is a place where you can learn from your peers, ask questions without the fear of
judgment
, and grow your skills in a truly healthy learning environment.”
How We Work
We are
a hybrid team, working
two
days from home
and
three
days from the office.
We stay connected through weekly team meetings and daily slack chats
Learn more about
**MEMBERS ONLY**SIGN UP NOW***.
or take an in-depth look into our
platform architecture with the
**MEMBERS ONLY**SIGN UP NOW***. Bible
#LI-Hybrid
#LI-AS2 
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity employer.
The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. **MEMBERS ONLY**SIGN UP NOW***. hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
**MEMBERS ONLY**SIGN UP NOW***. believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
Apply

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