Office Manager / Talent Screener - Paid Training

Profile

Homewatch CareGivers of Sugar Land (serving Sugar Land, Missouri City, Richmond, Rosenberg, Pearland, Manvel, Rosharon, Southwest Houston)
The Office Manager role is a qualified person appointed by the Governing Body/Owner to coordinate the activities and documentation of the agency. The Talent Manager role is responsible for leading our efforts in recruitment, identification, screening, interviewing, hiring and retaining caregivers, Certified Nursing Assistants (CNA) and Home Health Aides. A desire and ability to also act as a substitute caregiver is also required. The role is also expected to serve as part of the on-call rotation team with the rest of the office staff including weekends periodically.
Scope of Position: Reports to the Director of Operations
Major Responsibilities
· Part of team managing incoming communications (telephone, email, mail, etc…)
· Work with the management team to improve the recruiting process including online job advertising, job fairs and ongoing placement programs.
· Complete reference checks on potential new hires
· Maintain and manage employee files
· Office, clerical activities, data entry as directed
· Support activities for management and marketing as requested to maintain the operations of the business including caregiving duties
· Use online recruiting tools to identify and attract job candidates, leverage the Internet for recruitment including social media and professional networking sites.
· Post job openings online, with professional organizations and educational institutions.
· Develop a pool of qualified candidates while building a deep network to identify and attract qualified candidates.
· Track and report new job candidate applications, new hires and recruiting source effectiveness via tracking system
· Conduct prescreening and employment interviews. Hire new employees, complete employee background checks, reference checks and new employee paperwork.
· Manage OnBoarding and Orientation/Training Plans
· Develop and manage caregiver retention program
· Be part of the on-call team rotation including periodic weekend support
Job Requirements
Knowledge, Skills, and Abilities Required
· One year of human resources and/or recruiting experience is preferred. A healthcare recruiting background is a preferred.
· Proven candidate sourcing and relationship building skills
· Proven phone, text and social media skills
· Experience with Microsoft Word, Excel and Outlook
· Must have strong organizational skills
· Team leadership skills for assisting with staff
· Must be highly motivated and a team player
· Must be able to communicate clearly and effectively over the phone
· Must have a patient perspective
· Ability to identify and solve problems in a timely manner
· Ability to respond promptly to client and family needs
· Needs to be reliable
· Must display a professional demeanor
· Must have the ability and desire to learn new things and skills.
· Must pass all background screening with satisfactory results.
· Able to effectively communicate with prospective employees and the management team.
· Excellent interpersonal and communication skills - oral, conversational, telephone & written
· Ability to serve as a companion caregiver substitute from time to time
Physical Qualifications:
1. Able to work an average of 35 hours per week.
2. Able to bend, climb, stoop, and stand an average of 5 hours per day.
3. Able to lift 20-30 pounds.
4. Able to use tools necessary for job.
5. Able to communicate effectively.

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