Intake Specialist

Profile

Intake Specialist
The candidate will work alongside a team of engaged like-minded compassionate professionals. Essentially, would support a collegian team of legal experts, dedicated to fighting hard and winning big for our clients. Responsibilities includes: Answering a high volume of calls received and/or transferred from the main switchboard and our new case line; Initiate phone calls in response to electronic inquiries for new cases received through our Intake Screening Portal; Screening and collecting information in order to determine viability of claims for Worker’s Compensation and Social Security Disability claims; Screening and directing calls to the appropriate parties for review of potential VA and Disability Pension claims; Scheduling appointments; Electronic Sign-Ups; Required Skills and Abilities: Upbeat, outgoing with positive can-do attitude, who not only enjoys speaking on the telephone, but excels at it. Should be communicate effectively and respond with empathy to claimants who are dealing with difficult circumstances; Must be fluent in Spanish; Should be proficient in typing skills and Computer skills and a knowledge of Microsoft Outlook, Word and Excel programs.

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