Freight Forwarding Supervisor JFK - Jamaica NY

Profile

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.   Start YOUR career with DHL today…   We have an immediate career opportunity for a qualified Freight Forwarding Supervisor at the Jamaica Queens, NY JFK Gateway. The Gateway Freight Forwarding Supervisor arranges the movement of parcels by Air and Ground, in one of DHL’s largest express U.S. Gateways encompassing international import and export operations.   Shift:  (Rotational)   Key Tasks & Accountabilities: Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the companySupervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriersSupervises warehouse sort operations processing international import and export shipmentsSupervises back office staff, responsible for monitoring flights, communicating and updating the network and ensuring contingencies are deployed when necessary  Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipmentsCharged with developing and managing relationships with Business Partners Responsible for development and implementation of special projectsEnsures quality system is implemented and maintained within area of responsibility Manage Key Performance Indicators and cost levelsAssists in annual budget preparationProvides technical product assistance to staffAdvises staff of changes to company policies and goalsSupervises a unionized workforce of 10-20 staff; responsible for hiring, coaching, training, and developing subordinate staffAssigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processesSets objectives and delivers results with a short-term, operational focusRecommends process improvements for area; identifies, defines, and develops solutions to issues and problems that are not immediately evident in existing systemsFocused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbancesAssigns and checks workHeavy use of MS Office products in day to day activities (in particular Excel and Outlook)Provides guidance and training Challenged with motivating self and others to exceed standards and achieve extraordinary results, striving for best in classProvides input to hiring, firing, layoff, promotion, reward, and other decisionsManages overtimeMay spend up to half of time performing similar tasks as service, production, or support subordinates Skill & Qualifications: Typically requires BS/BA and a minimum 2 years of related field, or equivalent.Professional certification required in some areasComplete understanding and wide application of principles, theories, and concepts in function or business areaAn advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encounteredKnows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specializationGenerally understands basic supervisory approaches for work direction, motivation, and disciplinary action Explore and learn about DHL’s culture, special events, and interesting spotlights at:  ****    DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here.  ****   ,employmentType:Standard

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