Network Server Administrator III

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Network Server Administrator III
Duties: Responsible for the development, design, implementation, and support of the Firm’s secure e-mail messaging infrastructure and geo load balancing solutions. Responsible for the development, design, implementation, and support of the Firm’s secure e-mail messaging infrastructure and geo load balancing solutions as well as for the hardware and application software administration of the Firm’s server fleet in all locations. Will drive the development of standard hardware and software builds for enterprise Intel based servers, the development and maintenance of build documentation for enterprise-wide Intel based servers and provide third level hardware and operating system support for remote offices. Will evolve with the changes in the technology associated with and in the legal vertical market. Will be a proactive one, leveraging hardware and software monitoring analytics with the goal of improving the user experience and minimizing any loss of services. Reporting to the Sr. Manager of Network Operations, will be responsible for the following: the design, implementation, configuration, and maintenance of physical load balancing appliances; providing design, implementation, hardware/software support, and administration for on-premises email system which consists of Microsoft Exchange Server 2016, plus various third party products to enhance mail flow. Providing support for on-premises Skype for Business Server 2015. Performing backups/restores, configuration, upgrades and troubleshooting of EMC Avamar backup software and hardware plus EMC Data Domain appliances. Supporting Microsoft operating systems which includes the following roles and features, Hyper-V hypervisor, Failover Clustering, DNS Servers, DHCP Server, WINS Server, Active Directory, Certificate Authority, WSUS, DFS, Group Policies, and Print Services. Supporting sans from various manufacturers. Creating and managing standard build documentation for all upgrades and servers/devices added to the production domain. Configuring and installing all hardware and software applications into the production domain according to the documented procedures. Performing daily monitoring of objects on the production domain including servers, printers, and uninterruptible power units, utilizing Firm standard protocols in all Schiff Hardin LLP locations. Conducting monthly qualification, testing and implementation of upgrades and patches for applications, operating systems and hardware during scheduled downtimes including managing Microsoft WSUS using a third party product. Evaluating and recommending the adoption of future advancements while keeping pace with the Firm’s continued investment in leading edge analytics, applications, services, and technology. Assisting in the creation of periodic status reports and annual budgets. Assisting in the development of network policies and procedures. Adhering to the established escalation procedures for assigned systems. Coordinating with external vendors requiring hardware updates/repairs both onsite and remotely. Providing backup support for mobile BYOD on premises environment. Providing administration of O365 and Azure. Coordinating and communicating all technical upgrades and administrative activities with the Senior Manager of Network Operations, Application Manager, Network Systems Team Members and Support Groups as needed according to Firm policies.

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