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Job Details

Assets Protection Team Leader

Location
Waukesha, WI, United States

Posted on
Aug 05, 2020

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ALL ABOUT TARGET 
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. You will deliver a destination shopping experience by providing a safe and secure environment for our guests and mitigate shortage risks in order to drive sales. 
ALL ABOUT ASSETS PROTECTION  
Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.  
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Team Leader can provide you with the: 
Ability to lead a safe and secure culture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team members 
Skills in planning department AP daily/weekly workload priorities to support business priorities and deliver on goals 
Knowledge in how to respond to external theft incidents and how to prevent future theft 
Experience identifying strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy  
Experience partnering, educating and supporting store business leaders on operational shortage priorities 
Experience leading a team of hourly team members; including skills in interviewing, developing, evaluating and retaining talent 
As an Assets Protection Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: 
Know your role in supporting total store sales and increase profitability by ensuring product is in stock and available to our guests 
Influence and validate physical security and safety processes; lead store response and emergency crisis situations; create plans for in-store events 
Educate teams on emergency preparedness and physical security procedures 
Develop, coach and lead your team members to elevate their skills and expertise 
Anticipate staffing needs and partner with your leader to effectively talent plan 
Establish a culture of accountability through clear expectations and performance management 
Identify theft and shortage trends in your store 
Identify shortage risks in key divisions and work with other leaders to develop tactics that will reduce shortage and drive profitable sales 
Work a schedule that aligns to guest and business needs based on safe and secure and theft patterns (this includes early morning/overnight shifts, evening and weekends) 
Develop schedules and adjust based on safe and secure and theft trends 
Own the prevention, identification and resolution of external theft incidents 
Support internal investigations led by an AP executive leader in your market and/or your leader 
Plan and follow-up on operational change 
Educate and support store teams on operational shortage priorities 
Communicate, influence and educate AP priorities to the team, peers and leadership 
Build a partnership with the Store Director 
Lead and model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors; investigate injuries that occur to determine root cause and resolved through appropriate action plans and partnerships 
Execute strategies led by your business partner to deliver business results while prioritizing the guest experience 
Evaluate and recommend candidates for open positions and develop a guest-centric team 
Lead team onboarding and learning and close knowledge and skill gaps through training and experience 
Establish clear goals and expectations and hold team members accountable to expectations 
Maintain all required training 
Act as first responder for in-store incidents (e.g., security, weather, etc.) 
Provide service and a shopping experience that meets the needs of the guest 
Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way 
All other duties based on business needs 
WHAT WE ARE LOOKING FOR 
We might be a great match if: 
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests 
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target 
Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do 
You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded 
The good news is that we have some amazing training that will help teach you everything you need to know to be an Assets Protection Team Leader, but there are a few skills you should have from the get-go: 
High school degree or equivalent 
Must be at least 18 years of age or older 
Meet any state or local licensure and/or other legal requirements related to the position 
Previous retail and/or loss prevention experience preferred, but not required 
Lead and hold others accountable 
Learn and adapt to current technology needs 
Work independently and as part of a team 
Manage workload and prioritize tasks independently 
Welcoming and helpful attitude 
Effective communication skills  
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  
Access all areas of the building to respond to guest or team member issues  
Interpret instructions, reports and information 
Climb up and down ladders 
Apprehend subjects in accordance with company policy  
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds  
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary 
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

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