Associate Director - Consumer Identity and Access Management

Profile

Description

Associate Director of Consumer Identity & Management plays an important role in creating and implementing solutions to protect Humana's customers and business partners from internal and external security threats. This role will formalize the role of CIAM, and working closely with the IAM Architecture team, it will lead a diverse agile team to engage with CIAM business and technology stakeholders. This is a leadership and hands-on role, focused specifically on external authentication (B2C, B2B) for Humana's clients and customers powered by ForgeRock. It requires a visionary looking for opportunities and innovative solutions in the Customer IAM space.

Responsibilities

The Associate Director of Consumer Identity & Management acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Required Qualifications


Has prior experience designing, developing and validating CIAM interfaces to applications and can lead a team to do the same, particularly on the ForgeRock platform
Capable of providing thought leadership internally and externally on CIAM
Ability to drive adoption of agreed upon CIAM Solution Architectures and CIAM guiding principles by dev teams, and is responsible for driving the evolution of CIAM, focusing on process, design and user experience requirements of CIAM
Bachelor's Degree
6 or more years of technical
2 or more years of management experience
Solid understanding of operations, technology, communications and processes
Possess 10 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Master's degree


Additional Information

Scheduled Weekly Hours

40

Company info

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