Educational Support Specialist II - Certification Services Specialist

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Educational Support Specialist II - Certification Services Specialist
The candidate will provide high-level, customer-oriented services to students, faculty and administrative customers while balancing competing needs of various constituencies as fairly as possible and within the confines of the Family Educational Rights and Privacy Act (FERPA) of 1974, as amended, applicable federal and Virginia laws, and institutional guidance. Functional areas include: collecting and processing domicile-related data and records; deciding domicile appeals; issuing certifications (including NCAA-eligibility matters); producing registration reports; briefing and assisting university domicile reviewers and officials; assisting students and customers; conducting student audits; researching and analyzing legal developments (e.g., deferred action for childhood arrivals); and coordinating with university offices and programs (e.g., Office of Military Services, and the Office of International Programs and Services). Provide timely domicile determinations and accurate certifications (e.g., continuing eligibility of student athletes to compete in NCAA sports, and continuing eligibility for students in the Academic Common Market).

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