Clinical Program Manager Telemedicine

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Clinical Program Manager, Telemedicine','200300','Telehealth','Washington-Seattle','Days','40 hours per week','40 hours per week','8 am- 5pm Hours may vary','8 am- 5pm Hours may vary','Monday-Friday','Monday-Friday','','','!*!The Clinical Program Manager with our Telemedicine program is responsible for improving the quality, efficiency and effectiveness of clinical care provided to patients over distances (e.g. tele-neurology) by conducting ongoing needs assessments to determine patient care improvement opportunities at partner facilities. This job also plans and provides education programs to improve staff capabilities in providing care to these patients.Honored as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason in Seattle, WA, is internationally recognized as a preeminent organization that is focused on transforming health care. True to that vision, we spent this past decade creating and delivering a multitude of innovations. The results? Industry-changing process improvements and initiatives that have revolutionized our ability to eliminate waste, cut costs, and most importantly, improve the quality of services. Our commitment to Team Medicine and the transformation of health care is what built our reputation as a quality leader, and empowers us with the capability to provide rapid access to care through our Virginia Mason Production System.     As a key member of our leadership team, you will help to continually develop the results-driven initiatives that define our success and are transforming healthcare.          Works with service line leadership at a systems level to develop a patient centered tele-medicine program that meets the needs of patients and providers in locations where specialty services are limited. Initiates baseline assessment of the process, education and training needs for a tele-medicine program. Leads the design and execution of marketing, communications and business development plans to disseminate and grow tele-medicine at current and future spoke locations. Provides the development, review and updating as appropriate of policies and procedures specific to tele-medicine. Plans, implements and evaluates specialty care program activities in conjunction with senior nursing leadership, a Guidance Team, and providers. May collaborate with other disciplines during program planning and implementation. Leads research (i.e.: literature reviews) as applicable to identify best practices and establish program objectives; monitors program outcomes against goals, including organizational safety goals, and makes changes as appropriate. Informs direct patient care/bedside consultation and consults with providers and staff who are providing care. Provides education through verbal, written and hands-on experience to patients, family members, caregivers, staff, providers and management; may conduct presentations at workshops or public speaking engagement. Drives business impact and leverages financial acumen to model the implications of the tele-medicine program to providers, clinicians, and healthcare system leadership.','!*!Qualifications:   Bachelor’s degree in Business, healthcare or equivalent. Three years of healthcare or healthcare management experience One year experience with Telehealth or healthcare technology. Ability to analyze complex patient care problem, including the development and monitoring of programmatic quality metrics Experience in program planning, implementation and evaluation Ability to identify the educational needs of the patients, family, and staff. Create education curricula and media for training. Excellent organizational agility, interpersonal and written/oral communication skills  Preferred Qualifications: Bachelor’s or Master’s degree in Nursing or healthcare related field Current Washington State Registered Nurse License Budgeting experience Experience in Telehealth     Virginia Mason offers much more than competitive compensation and benefits. With continuing education opportunities and the added potential of relocation assistance, you will find our commitment to your well-being is both rewarding and refreshing.      There is also the lifestyle benefit that comes with finding yourself in the heart of the Pacific Northwest. Surrounded by the vibrancy and sophistication of one of the most livable cities in the country, finding the perfect urban or outdoor pursuit will instinctively and pleasurably become second nature.      We are an equal opportunity/affirmative action employer.','Clinical Program Manager, Telemedicine

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