Account Manager

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Description
Position at Hill Knowlton Strategies
Hill Knowlton Strategies
has an immediate opening for a seasoned Account Manager
, Consumer Markets to join two incredible accounts in our Consumer Sector.
This is a terrific opportunity on two exciting global accounts – a leading audio streaming platform and leading sportswear brand. Do you enjoy sports? Do you enjoy entertainment and consumer tech? Do you enjoy helping brands push boundaries? Do you thrive under pressure? If so, this is the role for you.
This role will support a variety of projects on both accounts and interact daily with client teams and H K account staff, as well as the ability to collaborate with various H K practices. This role requires an individual who is proactive, capable of blending trends and culture into meaningful PR strategies, understands the media landscape and what editors / reporters need today, willing to dream-up fresh ideas to marry client campaigns with what is happening across digital culture. And most importantly, you are detail-oriented and eager to learn!
The core focus of this role will include working with account teams on both day-to-day and longer-lead client projects. In this role you are expected to play a part in strategic planning, implementation of campaigns, part of the media relations drum beat and able to take responsibility and run with it. You must be capable of providing unique insights and problem-solving guidance while working closely with your team to develop and execute campaigns. You must be able to manage people and effectively maintain best in class client service. This role will report into a Senior Account Manager.
Both accounts require fast decision-making, ability to prioritize, and the expectation that you maintain a thorough understanding of the media landscape.
The ideal candidate will have:
· Knowledgeable of sports, women’s culture and streetwear as well as entertainment, audio and consumer technology. You have a constant pulse on what’s happening and are quick to identify the next rising athlete, creator or artist.
· You understand the evolving media landscape, looking to podcasts and digital channels (e.g., TikTok, Instagram) to round out PR strategies beyond traditional .com and broadcast.
· An understanding of how to mentor and guide junior staff.
· Best in class presentation skills – we are often expected to design and present PR ideas to internal client teams & stakeholders.
· The role will lead on one account’s day-to-day Press Office efforts and contribute to one account’s Issues & Crisis workstream.
· Managing, maintaining and growing media relationships.
· Responsible for staffing client events and meetings.
· Mastery of client service best practices.
· Experience working on campaigns designed for Black and LatinX communities and consumers.
· Strong written and verbal communications skills across a range of mediums (social media, long-form content, media materials/press releases, presentations, messaging etc.).
· Experience managing projects from end-to-end, being solution oriented and always keeping in mind client goals.
· Preferred experience working on communications for a Fortune 100 and/or CPG company.
· You’re willing to work hard, but also know when to let loose and have fun.
We are seeking someone based in NYC or L.A., but we are open to working remotely out of H K’s Texas, California, New York, Florida, Illinois, or DC offices.
Responsibilities include:
· Establishing strong relationships with clients.
· Approaching every project with a client excellence mindset and commitment to quality work that exceeds expectations.
· Contribute to generating fresh and smart ideas.
· Crafting thoughtful points of view and recommendations based on a broad understanding of consumer behavior, media relations and industry landscapes.
· Developing client messaging and developing compelling brand narratives to share across channels.
· Directly managing and mentoring a collaborative team of smart and enthusiastic PR professionals; ensuring deliverables are met.
· Developing written materials, including reports, press releases, presentations, analyses, coverage recaps, and general client correspondence.
· Developing/consulting on earned media strategies, media lists, organizational partnerships, editorial calendars, conferences, and awards.
· Leading team and client meetings.
· Management of project budgets alongside an understanding of agency financial processes.
· You want to be part of a team and a team that is creating some amazing work on behalf of its client teams.
Qualifications:
· 4 years of public relations experience; experience in sports, music, entertainment; consumer experience a must. Note this role is more than just straight-forward sports – it must combine sport with equality, inclusions and the beat of culture.
· Strong consumer brand background and experience leading consumer campaigns for complex, global organizations.
· High level consumer media relations strategy and execution experience.
· Proven trusted client adviser: an active listener who builds strong partnerships and confidently offers counsel.
· Experienced in: Cision, Microsoft suite of tools, MuckRack, Brandwatch and Google Workspace (a plus).
· Strategic thinker: understands our clients’ business and communications challenges and develops smart, insight-driven strategies.
· Creative spark: brings a fresh perspective to our clients and develops ideas that challenge conventions.
· Growth mindset: proactively seeks opportunities to drive organic growth.
· Passionate: Lives and breathes the client’s business. Understands the client’s pain points. Is an abstract thinker comfortable with ambiguity; is curious, questions the status quo, and is and an avid consumer of information.
· Operationally savvy: experienced at effectively managing multiple work streams and client budgets.
· People-centric: committed to the development of team members through active coaching and mentoring.
· Progressive mind-set: interested in evolving communications and the role of PR within the marketing mix; brave enough to try new approaches and adopt new technologies and willing to take calculated risks to do better and more meaningful work.
· Adaptable by nature with the ability to thrive under pressure and manage a variety of client contacts and priorities.
· Energy and passion to contribute to and help foster a fun, collaborative and thriving office culture.
Application Instructions: If this role is what you have been looking for and you meet the above qualifications, please apply. Be sure to include your resume with cover letter.
About Hill Knowlton Strategies is an international public relations company with over 85 offices around the world. We believe that every corporation, every brand, every client has a public and today’s public is more powerful than
ever before. They have the power to topple CEOs, reshape corporate and brand strategy, kill products and create unicorns. Today’s public demands truth, transparency and the highest behavioral standards.
Our client obsession means constantly evolving new products services to help brands and the public communicate. Always in beta.
At H K Strategies, our first priority are our people, and we believe that the agency is a canvas for everyone to write their own story. This job description is written at a moment in time; whatever role you take at H K we expect you to evolve that role; it should be different tomorrow than it is today and set new standards in the industry.
Join our team and harness the power of the public.
What we can offer you:
· No need to check your values at the door, we encourage you to show up and be your authentic self
· Opportunities to stretch up and across to grow within the company
· Passionate colleagues and a supportive work culture
· Comprehensive inclusive health, dental, vision, and mental healthcare
· Back-up care, paid parental leave and family solutions
· Retirement savings and student loan refinancing partner options
· Time-off for wellness and your birthday
· Ally and mentorship program
As an Equal Opportunity Employer, Hill Knowlton Strategies does not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.
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