Technical Support Admin Specialist

Profile

u003cpu003eu003cstrongu003eAbout Littleru003c/strongu003eu003c/pu003enu003cpu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003cspanu003eAt Littler, we understand that workplace issues canu0026rsquo;t wait. With access to more than 1,500 employment attorneys in over 80 offices around the world, our clients donu0026rsquo;t have to. We aim to go beyond best practices, creating solutions that help clients navigate a complex business world. With deep experience and resources that are local, everywhere, a diverse team of the brightest minds, and powerful proprietary technology, we deliver groundbreaking innovation that prepares employers for whatu0026rsquo;s happening today, and whatu0026rsquo;s likely to happen tomorrow. Because at Littler, weu0026rsquo;re fueled by ingenuity and inspired by you.u003c/spanu003eu003c/pu003enu003cp style=u0022text-align: center;u0022u003eu003cstrongu003eTECHNICAL SUPPORT ADMINISTRATIVE SPECIALISTu003c/strongu003eu003c/pu003enu003cp style=u0022text-align: center;u0022u003eu003cstrongu003eThis position is not available to be performed in Coloradou003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eKEY ACCOUNTABILITIES:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eAccountable for uploading all content across a variety of KM portfolio products in a timely and accurate manner.u003c/liu003enu003cliu003eResponsible for the creation, maintenance and testing of automated templates and applications following provided guidelines.u003c/liu003enu003cliu003eResponsible for evaluating requests from internal and external clients, making site and user changes as needed and transitioning requests to the appropriate team as indicated by u0026nbsp;department guidelines or established protocol.u003c/liu003enu003cliu003eResponsibility for creation of new client site instances within time and quality standards and at the direction of management.u003c/liu003enu003cliu003eEnsures capture of all client support issues, usage statistic and elevation of client functionality requests to management.u003c/liu003enu003cliu003eAssist with development of design documents for KM products using logic-based software including programs used to develop automated documents and risk analysis assessments.u0026nbsp;u003c/liu003enu003cliu003ePerform such other/additional duties as may from time to time be assigned.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eTECHNICAL SKILLS AND COMPETENCIES REQUIRED:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eExperience in managing content online and within content management systems.u003c/liu003enu003cliu003eAble to quickly become proficient with site administrator functions for enterprise collaboration software applications and content management systems (e.g., Drupal, SharePoint, WordPress).u003c/liu003enu003cliu003eAble to load documents into knowledge management systems.u003c/liu003enu003cliu003eCreate automated documents using ContractExpress or other document assembly technologies.u003c/liu003enu003cliu003eDevelop questionnaires and templates using logic-based systems and workflow tools.u003c/liu003enu003cliu003eAble to multi-task and meet stated deadlines with consistent attention to detail in content and task completion.u003c/liu003enu003cliu003eGood working knowledge of MS Word, Excel, PowerPoint, Outlook, and SharePoint.u003c/liu003enu003cliu003eFoundational and good working knowledge of databases.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eEDUCATION AND CERTIFICATIONS:u0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu0026nbsp;Preferred: u0026nbsp;Bachelorsu003c/pu003enu003cpu003eEXPERIENCE REQUIRED:u003c/pu003enu003cpu003eu0026nbsp;3 years of website content administration or related experience.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:2e3d7edd-7174-48cf-a542-539119bbcf9f,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-02-25T19:16:34.497Z},{JobBoardId:631c7b72-f9c7-4adf-9109-9967ce8334e4,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-02-25T19:16:34.497Z,InternalPostedDate:2021-02-25T19:16:34.497Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

Company info

Sign Up Now - MiamiCrossing.com