Front of House Manager Hospitality Manager

Profile

Front of House Manager (Hospitality Manager)
Job Locations
US-PA-Philadelphia
ID
2022-18717
Position Type
Salary
# of Openings
1
Address
2140 Byberry Road
Category
Site Management
Overview
What You'll Do
The Hospitality Manager leads our team in providing best-in-class, off-the-chart, rockstar-level service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time of their lives.
Hospitality Managers also have general operational responsibilities related to running the venue (opening/closing, managing shifts, etc.) but they make sure these never interfere with the Guest experience.
Additionally, Hospitality Managers may be responsible for overseeing other specific business functions. This might include (but would not be not limited to) hiring, scheduling, Associate development and training, ordering and inventory management, facilities maintenance, and marketing.
**MEMBERS ONLY**SIGN UP NOW***. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Key Responsibilities
How You'll Do It
Supervise the team in providing best-in-class service on a daily basis
Coach and develop the team and drive Associate engagement
Uphold operating procedures and service and safety standards, especially Guest Satisfaction
Ensure all Guest areas are staffed and functioning efficiently
Delegate tasks
Demonstrate **MEMBERS ONLY**SIGN UP NOW***.'s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by your manager
Key Qualifications
What We're Looking For
5 years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
High school diploma or equivalent
Excellent communication, time management and organization skills
Ability to work on a team
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods of time
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to obtain required licenses and certifications for your location
**MEMBERS ONLY**SIGN UP NOW***. is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, **MEMBERS ONLY**SIGN UP NOW***. also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Under local health regulations, all **MEMBERS ONLY**SIGN UP NOW***. Philadelphia associates must be fully vaccinated for COVID-19 in order to work in the venue. An individual is considered fully vaccinated for COVID-19 two weeks after receiving the single-dose vaccine or two weeks after the second dose in a two-dose vaccination series.
Individuals who claim an inability to be vaccinated based on a medical condition or religious observance must request an accommodation as soon as possible to allow sufficient time for review and approval. New associates cannot start employment until proof of vaccination is provided or a medical or religious accommodation request has been approved.
Connect With Us!
Interested in a different position? Join our talent pipeline for general consideration.
Category
First-Line Supervisors of Food Preparation and Serving Workers
Education
High School or Equivalent
Experience
5 to 20 years
Job type
Full time
apply now
Please mention DiversityJobs.com
if asked how you found this job.

Company info

Sign Up Now - MiamiCrossing.com