Quality Analyst

Profile

What We’re Looking For:
The Quality Analyst will be responsible for developing the QA approach for new and unique programs and offerings leveraging 2U’s evolving platform and services. This individual will create and maintain quality guidelines informed by a dynamic set of program standards, platform best practices and other key quality indicators. In addition, the Quality Analyst will identify impactful opportunities to automate and optimize content QA tasks, course build and versioning processes to deliver efficient and effective quality control at scale.
Responsibilities Include, But Are Not Limited To:
Establish key quality indicators for new, unique and evolving programs and 2U offerings.
Design and implement processes for QA coordinators and Course Testers to evaluate content against those indicators
Provide QA Subject Matter Expertise during all stages of course development and participate in project teams as needed.
Identify opportunities for continuous improvement through automation and test tools and solutions
Contribute to suite of test plans, documentation, knowledge bases and training.
Things That Should Be In Your Background:
1 to 2 years of prior work experience as a 2U Quality and Automation coordinator
Extremely detail oriented yet flexible - able to deliver a consistent, quality service in a high pressure, fast pace environment
Big picture thinker - Able to work independently and manage changing priorities
Strong clear written and spoken communication skills
Not afraid of change, someone who brings order to chaos or ambiguous circumstances
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!
To learn more, visit 2U.com. #NoBackRow
In Colorado, the anticipated base salary for this role is $67,000, with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

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