Spo Program Manager

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SPO Program Manager
Duties: Responsible for managing the operations of the Harvard Defenders Program. Works daily with student attorneys, the Supervising Attorney and clients to ensure excellent legal services are provided to low income clients in criminal defense matters. Serves as the sole Administrator for the Harvard Defenders Program; coordinates complex administrative tasks that promote and implement the program and manages students’ work load. Orders office supplies and updates and maintains program materials; responsible for upkeep of all office equipment. Provides administrative supervision, guidance, and assistance to the student board of directors with all board responsibilities associated with Harvard Defenders daily operations. Participates in student member interviews, including the selection of summer interns. Additional projects include initiating and maintaining community outreach and alumni relations. When necessary, develops and leads trainings to carry-out new policies and procedures established by the University and Law School. Writes and distributes necessary office manuals to students. Maintains continuity of office coverage when students are unavailable (vacations, exam periods). Serves as the institutional support while the student board changes annually. Serves as a liaison between students and courts; represents the organization at law school functions and meetings; attends student-sponsored activities as needed. Supervises student office intern. Submits annual budget revisions and projections to the HLS Financial Office. Advises SPO Board of Directors on monies available and reallocates funds as necessary; Authorizes and submits requests for budget expenditures; Maintains all financial records. Responsible for balanced budget and vendor contracts; Prepares and maintains systems of data collection and reporting on all client contacts and court cases in case management system; keeps records and evaluates data; prepares yearly statistical reports including student pro bono hours; develops and maintains files including historical information about the Program. Works with student board, Law School Development Office, and alumni funders on the Jack T. Litman Fellowship Program which entails the administration of fellowship funds for three to four full-time law student fellows in the summer and a fall symposium. Serves as Clinical Operations Liaison between Information Technology Services and the Office of Clinical and Pro Bono Programs. Attends meetings, reports new developments and policies to board, and coordinates how to incorporate them into the program. Responsible for IT account administration and account creation for all student members of the organization. Provides all program users with ITS documentation and account information including the Virtual Desktop system and Time Matters case management information. Responsible for establishing and implementing policies mandated by the Harvard Enterprise Security Policy and Massachusetts Data Privacy law. Establish and coordinate training for Program technologies and policies relating to security, conflict checking, and confidentiality. With student technology board member maintains website and internal course management system. Coordinates external communications and providing news updates to Office of Clinical Programs for inclusion in OCP blog.

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