Human Services Specialist Ii

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Human Services Specialist II
The candidate under general supervision, will conduct interviews with custodial and non-custodial parents for review and adjustment of court order obligations. Also responsible to employ early intervention strategies to improve child support payment performance. In accordance with Federal Regulations, conduct interviews with custodial and non-custodial parent for review of court order obligations pursuant to the South Carolina Child Support Guidelines; determine if adjustment if warranted; assemble supporting documentation for court cases; verify and notarize pleadings, schedule hearings, file papers with the Clerk of Court, and utilize DSS terminal. Prepare correspondence and handle telephone inquires regarding Child Support Services. Process and monitor interstate cases; keep other states advised of all activities. Perform location activities as required. Contact non-custodial parents (NCP) in order to remind them of their child support payment obligation; provide other information as requested regarding the child support payment process and related services; document contact outcomes and submit monthly results. Provide services in accordance with agency policy. Maintain, in a timely and accurate manner, case records and case narrative recordings (written and electronically) in agency designated system for documentation and auditing purposes as required by agency policy. Ensure personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Perform other related duties as required. Should have High School Diploma and relevant program experience. Prefer a Bachelor's Degree and 2 years of experience in administrative management, social service programs, business administration or paralegal. Must be able to organize & maintain a caseload; establish & maintain working relationships with officials, other state agencies & the public; communicate effectively, both written and verbal.

Closing date: 09/15/16 05:00 PM.

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