Insurance Customer Service Specialist - Remote

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Insurance Customer Service Specialist - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/au003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized on the 2020 Human Rights Campaign u003ca href=****target=_blank\u003eCorporate Equality Index u003c/au003e.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eFirst residential real estate company to endorse theu0026nbsp;u003ca href=****Act target=_blank\u003eEquality Actu003c/au003eu0026nbsp;and fully supportu0026nbsp;u003ca href=****1447 target=_blank\u003e H.R. 1447u003c/au003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu0026nbsp;u003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRealogy Title Group is a subsidiary of **MEMBERS ONLY**SIGN UP NOW***.. We are a company dedicated to creating exceptional settlement experiences for our customers through the passionate delivery of truly remarkable service. Realogy Title Group is a driving force in the title and settlement services industry. Realogy Title Group is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 48 states as well as the District of Columbia, and provide closing services in all 50. Realogy Title Group’s Family of Companies operate over 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD) and Burnet Title (MN / IL / WI).u003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Minnesota ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Edina,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Realogy Title Group ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3130,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:10737BR,Title:Insurance Customer Service Specialist - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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The Customer Service Specialist will assist our clients with service inquiries, and cross-sell additional lines of personal insurance to existing clients and provide new business sales fulfillment services.u0026nbsp; The position requires knowledge of the property and casualty insurance industry, superior phone communication skills, exceptional listening, and prior success in servicing clients on personal lines of insurance.u0026nbsp; u003cspan lang=\EN\ style=\color:#333333\\u003eWe believe that everyone here at Realogy Insurance Agency is an integral part of our organization’s growth and success. We value our team members as much as we value our customers.u003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:115%\\u003eu003cbu003eEssential Job Duties:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003culu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eReceive inbound calls to assist insureds with underwriting, process and billing inquires while making changes to policies as needed, documenting our agency management system and setting follow suspense’s if neededu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIdentify opportunities to up-sell coverage and seek cross sell opportunities to transfer to the sales teamu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProcessing of policy transactionsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eReview incoming correspondence and draft written communications in response to service requestsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePlace outbound calls to complete research and follow up activityu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePlace outbound calls to seek opportunities to up-sell, cross sell and do account reviewsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eKeep records of customer interaction and transactions, documenting details of conversations, as well as actions taken.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eMake recommendations related to systems, procedures and workflows to gain efficiencies and meet changing customer needsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAct as a liaison with departments to resolve identified service issuesu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProcess requests for binders on new businessu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eReview new business applications to ensure they are completeu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eMake sure that all new business payments are submitted to the carrier for processing and policies have been issued and have downloadedu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eSend necessary client follow up communications and send ‘thank you’ letters on new businessu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eComplete reviews of issued business for validation of contestsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eReview agency management system for new business check listu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOther duties and special projects as assignedu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:115%\\u003eu003cbu003eJob Requirements:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003culu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProperty u0026amp; Casualty License, or ability to obtain within first two weeks of employmentu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCollege degree preferredu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e2 or more years of related experience in agency customer service. Experience with Florida agencies a plus. u003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eKnowledge of personal lines coverage forms, products, pricing tools and underwriting criteriau003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience with multiple states and carriers preferred by not requiredu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong verbal and written communication skills, including exceptional phone skillsu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eMust be highly organized, have the ability to multi-task, prioritize and follow through to completion in timely fashion within a fast-paced production environmentu003c/spanu003eu003c/spanu003eu003c/liu003eu003cli class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProficiency in Microsoft Outlook, Word, Excel and PowerPointu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cdiv class=\MsoNoSpacing\ style=\margin-left:8px\\u003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eThis position can be performed anywhere except Colorado.u003cbru003eu003cbru003e#LI-DS1u003cbru003e#LI-Remoteu003c/spanu003eu003c/spanu003eu003c/divu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:10737BR},jobLocation:{address:{addressCountry:USA,addressLocality:Edina,addressRegion:MN,postalCode:55435,streetAddress:\,@type:PostalAddress},@type:Place},title:Insurance Customer Service Specialist - Remote,@type:JobPosting,validThrough:2022-08-12T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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