Risk Analyst - Intern

Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio’s Risk Analytics team is looking for a curious and action-oriented analyst intern with a passion for protecting consumers from fraudulent communications. The ideal candidate is comfortable navigating complex problems, determining the right data to focus on and able to derive insights and recommendations based on data. This role interacts with stakeholders throughout the organization in helping inform product, risk, and operations strategy.
Who?
Twilio is looking for an intern who lives the
Twilio Magic
and has a demonstrated track record of learning, growth, impact, and success. Ideal candidates:
Are on track to receive a undergraduate or Master's Degree
Have experience building reports, metrics, dashboards, etc. for data analytics projects
Are comfortable working with SQL, relational, and unstructured data
Have excellent verbal and written communication skills
Experience performing root cause analysis
What?
You will have opportunities to collaborate with the Fraud, Risk Platform and Compliance teams. You will get to use data to identify and reduce fraud on the Twilio platform while informing business plans by:
BE AN OWNER:
Identifying, quantifying, and communicating current and emerging fraud trends
DRAW THE OWL: Producing dashboards and metrics to inform business and product decisions
EMPOWER OTHERS: Working closely with the operations team to identify opportunities for improving the quality of investigations
WRITE IT DOWN: Documenting data structures and making recommendations for improving the quality of data
You will be expected to embrace challenges, learn quickly, and deliver great results. You will bring a willingness to learn and grow, and we will reciprocate with ample opportunity to do just that, in a friendly, fun and exciting startup environment!
Why?
As a part of the Consumer Trust organization, the Risk Analytics team is critical to maintaining the trust of Twilio’s customers and partners in the communication ecosystem. The team helps inform and shape product roadmaps, drives key measurements of efficiency and quality, and identifies emerging trends in bad actor behavior to build and maintain customer and consumer trust.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in our Denver office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.
Salary:
Denver/Boulder Metro:
Standard P1 Hourly Rate for Intern - $31/hr
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance
Prescription Drug
Medical
Dental
Vision
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

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