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Job Details

Risk Manager

Experience
5 yrs required

Location
Santa Barbara, CA, United States

Posted on
Jan 12, 2019

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Risk Manager
The candidate will be responsible for all aspects of Risk Management Program and its Liability, Property, Workers' Compensation Insurance Programs and General Safety (Industrial Hygiene, Ergonomics, etc.). Responsible for the mitigation, reduction, elimination, or transfer of financial exposures arising out of the University's operations. Will be responsible for the daily operations of the Office of Risk Management; directing, planning and administering a comprehensive and evolving risk management program; insurance program administration; litigation administration; communication of risk management policies, procedures, and training; risk assessments, claims management and coordination; loss prevention and control; and contract review. Serves as a campus resource for the strategic management of operational risks, and protects the campus with services that provide flexibility and control while minimizing risks and liabilities to the University. Manages all aspects of the campus Risk Management and Insurance Program. Coordinates all Risk Management activities. Administer University insurance programs and policies to assure proper and adequate protection for The Regents. Provides guidance to campus to assure adherence to established risk management and insurance standard practices, policies, and legal requirements. Oversees daily coordination and management of comprehensive loss control programs that address the campus' general liability, employment liability, auto liability, property, professional liability, and workers' compensation exposures. Analyzes campus activities to identify inherent risks. Recommends methods to mitigate, eliminate, reduce or transfer risk exposures. Analyzes loss trends and forecast risk program expenses and needs. Contributes to the development of risk management strategies. Performs financial planning, reporting, and forecasting. Fulfills management and oversight responsibility for organization's claims administration. Monitors claims administration activity and coordinate claims investigations for the TPA with campus departments. Develops and implements campus procedures, consistent with system-wide policies and procedures, for incident and claims reporting. Administers and coordinates all facets of campus litigation with delegated authority. Oversees training and education of managers and employees regarding risk management and related compliance issues. Responsible for partnership building with internal and external groups. Develops tools to communicate risk management policies, procedures, and training to include the integration of the campus Risk Management website as a primary communication channel. Consults with managers on issues of risk or case management, providing technical advice and action planning to reduce risk. Responsible for oversight of Be Smart about Safety funding for eligible campus departments. Works with departments to review proposals for funding, provide guidance on injury prevention strategies and claims analysis to ensure funding from Office of the President Risk Services. Develops and delivers training related to general safety, ergonomic and industrial hygiene related issues. Creates and edits training materials, manuals, brochures and website information. Works closely with Disability Manager in support of the "Transitional Return to Work" program. Oversees the campus Industrial Safety Program. Supervises EH&S Specialist responsible for program development and implementation. Ensures compliance for CAL-OSHA Title 8 programs (to include, but not limited to, Lock-out tag-out, Fall Protection, campus Shop Safety, Driver Safety, Vehicle/Equipment Operator Training Programs as well as general campus safety awareness issues). Ensures program inspects and provides safety recommendations and support to all campus departments with special emphasis on high risk and high injury departments. Ensures that compliance with CAL-OSHA safety requirements for above programs are disseminated, training provided and audited. Manages all aspects of the UCSB Workers' Compensation Program to ensure cost effective and efficient administration of the program. Develops strategies and programs to minimize the impact of financial and human losses while maintaining a high level of customer service. Manages Workers' Compensation staff so as to facilitate their coordination and communication with campus departments, the Third Party Administrator, and University legal counsel in order to efficiently and effectively identify and resolve all issues related to workers' compensation claims. Strives to obtain optimal results in coordinating multi-forum issues. Manages Workers' Compensation staff to assist with the analysis of current program trends and to then prepare an annual report explaining and justifying program funding. Reviews and analyzes monthly reports; tracks claim trending for potential injury prevention and financial strategies. Evaluates and improves, when necessary and as possible, internal systems to ensure operational efficiency within the unit, including staffing needs, equipment and supplies. Develops procedures, standards of operations and goals for the unit. Hires, trains and supervises staff, evaluating performance and promoting staff development. Oversees entry of all claims into the system-wide workers' compensation claims database (IVOS). Oversees the supplemental benefits program for eligible employees; ensures appropriate notification of benefits eligibility to employees and home departments and ensure appropriate calculation of sick and vacation benefits. Analyzes and researches Workers' Compensation Law to ensure campus compliance. Coordinates appropriate campus communications and implementation. Uses detailed knowledge of Workers' Compensation regulations and UC policies to analyze and evaluate employee and management questions and problems. Analyzes Workers' Compensation claims at a campus wide level, coordinates the strategies and resolution of these claims with departments, other campus units, the University's Third Party Administrator (TPA), and University legal counsel. Ensures program compliance with union contracts, University policy and procedure, and all related governmental regulatory requirements, including applicable Labor Code, ADA, CAL-OSHA, and Health & Safety Code regulations and procedures. Prepares and distributes ad hoc, monthly, quarterly and annual reports and information for executives, managers and supervisors about injury and claim trends and costs. Prepares and distributes ad hoc, monthly, quarterly and annual reports and information for executives, managers and supervisors about insurance, workers' compensation, loss prevention and risk management. Provides support for the campus Public Records process. Works with campus partners to receive, review and respond to requests for Public Records. Consults with Office of General Counsel, as necessary, to determine appropriate response to records requests. Works with departments to identify and produce records; redacts confidential information and provides records in compliance with state law and University policy. Ensures responses are provided in a timely manner. Informs and consults with campus officials on public records requests as appropriate. Develops and implements new campus-wide programs to reduce loss exposure, manage costs and protect University's assets. Attends conferences and University work groups to assist in the development and resolution of system-wide programs and issues. Ensures that the highest level of customer service is provided to the campus. Provides timely responses to all inquiries. Handles all interactions with confidentiality, tact and diplomacy, emphasizing the need to meet and exceed customer needs. Develops and monitors operational and budget processes, staff FTE, finance, human resources and space planning. Serves as a Liaison to the Office of the President, the Office of General Counsel, University insurance brokers, outside legal counsel, the University's third party administrator (TPA), other third parties, UC Risk Management Leadership Group, and campus departments on claims and risk management issues as required. Provides leadership and coordination on various EH&S administrative functions as assigned. Should have Bachelor's degree with experience in university administration and/or insurance and risk management related fields. Excellent interpersonal, analytical, and oral/written communication skills. Excellent public speaking skills. Must have advanced knowledge (minimum eight years combined experience) of insurance and risk management and contracting writing/negotiating experience. Proficient in the use of MS Word, Excel, PowerPoint is essential. Professional certification as an ARM or CPCU strongly desired. Should preferably have MS or JD degree. Experience in public section risk management is a plus. Should preferably have experience in a higher education environment. Workers' Compensation and Liability claims experience is a plus.

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