Lead Technology and Cybersecurity Risk- Technology Exams Audits and Client Inquiries

Profile

Description

The Lead, Technology and Cybersecurity Exams, Audits, and Client Inquiries is responsible for management of formal and informal technology reviews across IT. This involves a rigorous process which shapes and liaisons timely, accurate and appropriate responses to regulatory exams, internal and external audits, requests for proposal, security reviews, contract and performance guarantee reviews, and other information requests for IT. This role requires experience in responding to regulatory and/or audit exams, a strong understanding of SOX/SOC, advanced writing skills, negotiation of contracts, and a keen ability to identify trends, risks, and issues through the various types of requests. Decisions are typically related to the appropriateness and quality of supplied responses, simplifying technical terminology, communicating with senior executives, identifying contract challenges, and inserting expert judgement to reduce risk exposure.

Responsibilities

The Lead, Technology and Cybersecurity Exams, Audits, and Inquiries liaisons a wide variety of requests and audits, working with subject matter experts and senior leaders to provide documentation and build responses. They also drive the process to review potential customer contract exceptions, proposed performance guarantees impacting IT, drives remediation of findings, and guides subject matter experts, process owners and leaders in the process. Strong oral and written communication skills are required, as well as exceptional attention to detail, quality, and timeliness. They will have significant impact in the delivery of responses to requesting entities, which influence revenue through customer sales, financial penalties, and the Humana brand.

Required Qualifications


Bachelor's Degree or equivalent experience
6 or more years of technical experience
2 or more years of management experience
Excellent communication skills, both oral and written
Internal and/or external audit or regulatory exam experience
Interpretation of technical documentation abilities
Proficient knowledge of Microsoft office tools
Ability to work well under pressure to meet deadlines
Strong analytical and problem-solving skills
Working experience with SOX/SOC


Preferred Qualifications


Master's Degree in Business Administration or a related field
Possess a solid understanding of operations, technology, communications, and processes
Technology/Cybersecurity risk management experience
Project management experience
Prior demonstrated experience with process improvement or process design


Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:


At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ****

Company info

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