Product Maintenance Coordinator

Profile

Description

The Mail Order/OTC Pharmacy Distribution Clerk 3 processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Mail Order/OTC Pharmacy Distribution Clerk 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

Enclara, is a wholly owned hospice and palliative care pharmacy business acquired by Humana in 2021. Enclara is the nation's largest full-service pharmacy benefits manager (PBM) specifically for the hospice and palliative care sectors. Serving over 450 customers and nearly 100,000 patients nationally, Enclara works closely with hospices to reduce pharmacy costs, improve patient care and support caregivers through: digital innovations, flexible medication access, one-on-one clinical support, and excellent customer service.

Summary:

The Product Maintenance Coordinator will oversee the daily product maintenance and accountability of all active and inactive products that have been posted to fulfillment inventory records.

Schedule: Monday through Friday,

Dedicated closing-hours to be determined

Essential Duties and Responsibilities:

Responsibilities include, but are not limited to:


Research and cross reference all new and pending medication to ensure the proper set-up and placement within the pharmacy. Placement shall include rotating products for purposes of utilizing products with shortest expiration dating first.
Assist in transition of Inventory within SI Baker system including the stock locations.
Load all active medications into the Baker system admin tool to include the following information:
Proper NDC / Scan data
Item Size
Medication Weight
Volume of medication to include cell location and other cubing data
Proper automation vehicle based on velocity
Perform various automation reporting including location reports and product utilization
Utilize automation reports to determine the proper placement of all product within automation system(s) while ensuring maximum efficiency
Perform on-the-fly product changes as needed.
Review all daily out of stock medications. Cross-reference all inventory tools and take appropriate steps to reduce the end of day out of stock reporting.
Review manually processed orders to ensure that automation is being properly utilized to fill new or pending medications.
Assist with Bi-weekly, Quarterly, and annual Inventory(s) as needed.
Assist with receiving functions as needed.
Manage outdates throughout the pharmacy
Other duties as assigned.


Qualifications:


Excellent verbal and written communication skills and strong interpersonal skills required.
Approachable and practices attentive and active listening.

Perform duties and responsibilities with a systematic approach and persistent sense of closure to complete the job with a high level of accomplishment.
Ability to work within team constructs.
Dedicated to meet the expectations and requirements of internal and external customers.
Hard working, self-motivated, perseverant and directed.
Uses rigorous logic and methods to solve difficult problems with effective solutions.
Manage with integrity and trust.
Well organized and ability to multi-task and prioritize work.


Computer Skills


Proficient use of MS Office including Word, Excel, PowerPoint, Access and Outlook
Working knowledge of Enclara Pharmacia proprietary (necessary) & Great Plains software (preferred)


Education and/or Experience:


High School diploma or GED required, Associate or Bachelor degree a plus
Minimum of 6 months experience with Enclara Pharmacia as a Fulfillment Technician


Certificates, Licenses, Registrations:


Certified Pharmacy Technician preferred


Scheduled Weekly Hours

40

Company info

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