Director Global Legal Operations

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Director, Global Legal Operations
The candidate will be responsible for: Develop and lead law firm and third-party vendor management programs to reduce spend, maximize value, and improve predictability while ensuring excellent service and effective relationships with service providers. Enforce compliance with outside counsel billing guidelines. Create processes to monitor pricing and performance. Negotiate creative fee arrangements/discounts with outside counsel firms and vendors. Provide financial analysis, benchmarking, and propose vendor alternatives when appropriate. Optimize the legal value chain by ensuring the right work is in the right hands. Create an external resource management program which includes developing and maintaining evaluation criteria, monitoring performance, and metrics. Manage our eBilling system (Onit). Ensure cross-functional alignment with the Procurement function with respect to purchasing practices. Information Governance / Records Management. Implement and manage the corporate document retention program, ensuring compliance throughout the organization. Manage the Legal department’s document management system and processes. Manage the legal holds process. Oversee development and implementation of the knowledge management program and tools. Institutionalize legal knowledge by capturing and organizing legal work product, creating self-service tools for internal customers, and embedding legal know-how in business workflows. Systems business owner. Provide business requirements for and manage technology solutions in the following areas: matter intake and management, records management, e-billing, entity management, document management, and collaboration. Other duties as assigned based on business needs and the skills and capabilities of the individual. Managing a team with the following responsibilities: Budget and Metrics Management; Interface with Finance for budgeting, forecasting and monitoring performance against budgets and forecasts; Manage accruals; Manage procurement requests for purchases made by Legal; Improve the value of budget data; Help determine and create the financial reports most beneficial to department leadership and teams; Communication; Develop, manage and implement the communications approach, strategy, and program for internal and external department communications; Administrative Support; Provide administrative support to senior members of the legal team. Should have 10+ years in an operational role in a legal department or in law firm management. Must have excellent oral and written communication skills, including presentation skills. In-depth understanding of law firm billing and pricing required. Expertise with Onit and GEMS preferred. Bachelor’s degree required.

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