Withdrawal Coordinator Business Services

Profile

Business Services
at the
University of
Montana
invites applications for a
Withdrawal Coordinator
to join their team. This employee is an integral member of the Student Accounts Team and is expected to provide expertise in return of federal financial aid and Title IV federal aid regulations. Manage all processes of student withdrawal, credit drops and account adjustments for Title IV federal aid and all other financial aid including scholarships, non-federal grants and waivers. Research federal and state laws and regulations and develop procedures and processes to ensure compliance with all laws, rules and regulations governing withdrawals and credit drops.
As the Withdrawal Coordinator in Student Accounts this position is expected to interpret, understand and apply federal Title IV regulations for the return of federal financial aid including official and unofficial withdrawals, Hardship Petitions and credit drops. This position will be required to learn, know, and apply all State, Board of Regents and University regulations and procedures fairly and consistently as they apply to students. This position will complete the Return to Title IV calculations and ensure the return of federal financial aid in compliance with Title IV federal regulations. They will notify students by letter of the return of federal funds. They will review, verify and approve all refunds that are a result of a withdrawal. This position will be expected to comply with all Title XI reporting requirements as may occur during the withdrawal counseling of students. This position will review and approve or disapprove all Hardship Petitions in accordance with University policy as they pertain to students who have withdrawn after the 15
th
day of class or its equivalent. This position will be responsible for maintaining the comments on students’ accounts and maintenance of the withdrawal tracking spreadsheets and reports as they are needed for all withdrawals and Hardship Petitions.
Additionally, this position is responsible for the monthly reconciliation of Direct Lending. They will work with the Financial Aid Office loan coordinator to ensure that all federal loan funds are disbursed and returned in compliance federal regulations governing the federal loan funds. They will also reconcile the Revolving Fund as it pertains to checks processed on students’ accounts and short-term loan accounts. They will determine the amount to be reimbursed for short term loans and process the journal voucher entry completing reimbursement.
Required Skills
Ability to collaborate with others and be a strong and cooperative team member
Basic knowledge of generally accepted accounting principles and governmental fund accounting
Effective public relations, interpersonal and communication skills, including the ability to work with diverse groups of individuals, create and maintain effective working relationships and remain professional and courteous at all times
Ability to perform well under pressure and in a high-volume environment
Well-developed critical thinking/analytical skills and strong writing skills
Ability to maintain strict confidentiality and exercise sound judgment
Ability to remain flexible and professional in stressful situations
Ability and willingness to complete other projects and tasks as assigned
Demonstrated organizational, problem-solving, time management and multi- tasking skills with a high degree of accuracy and attention to detail
Accurate data-entry skills
Must be a self-starter and work effectively and efficiently with limited supervision
Ability to learn quickly, adapt to change and take initiative as appropriate as well as be receptive to instruction and training as required for new projects and tasks
Proficient in use of personal computers and related software (i.e. MS Word, Excel, Access, Power Point, Publisher and Outlook) with the ability to learn new software and systems
Knowledge of professional office practices and procedures as well as business English, spelling, grammar and composition.
Proficiency with the operation and simple maintenance of standard office equipment (ten-key, copiers, printers, fax, multi-line phones)
Minimum Required Experience
High School diploma and three (3) years’ experience in a proven customer service and basic bookkeeping role
Preferred Qualifications
Associates degree in Accounting or a related field
About Business Services and UM
The mission of Business Services is to provide financial services responsive to the needs of students, staff, administration and faculty of **MEMBERS ONLY**SIGN UP NOW***.. We accomplish our mission by wholeheartedly supporting the pursuit of academic excellence. We proactively meet challenges, enhance services and achieve productive results. We deliver exceptional customer service to all that require our assistance to successfully reach their educational goals.
**MEMBERS ONLY**SIGN UP NOW***. is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur which was recently ranked in the “ top 20 best college towns with a population of less than 250,000
” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “ The 16 Greatest Places to Live in America” in 2014
. Many national publications recognize Missoula for its high quality of life
. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. **MEMBERS ONLY**SIGN UP NOW***. offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., Missoula, and the State of Montana, please visit the links below.
University of Montana
Video: UM Lifestyles
University Highlights
Position Details
Position Title:
Withdrawal Coordinator (Accounting Associate III)
Position Number:
001700
Department:
Business Services
Work Schedule:
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.
Salary:
$15.09/hr
–
Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan
, email the Compensation Department
Union Affiliation:
FOCUS-MFPE
Probationary Period:
Six months minimum
Benefits Include
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

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