Analyst HR Connect

Profile

SUMMARY: This position is expected to contribute to the execution of Tier III level support work. This role will also provide technical and analytical leadership on projects. A critical focus will be on identifying process improvement opportunities, optimizing centralized work and measuring the delivery of those services in a consistent objective way. This position is expected to contribute to executing the future vision of the HR shared services delivery model. This work is inclusive of defining user requirements, establishing technical specifications, executing mass data loads in both Workday and SAP while enhancing productivity, quality, and customer service standards. They will play a significant part in driving efficiency and consistency across support function. This position will focus on ensuring the necessary KPIs and SLAs are met to enable the consistent and efficient delivery of our shared services model to all functions of Tyson Foods. Further responsibilities will include maintaining professional and technical knowledge by tracking emerging trends and delivering results to the customer.

Essential Duties and Responsibilities:

Support - 35%

Create, maintain, and ensure quality and integrity of key HR support practices and procedures including team member transactional activities, OM master data, recruiting and talent systems. Collaborate with the functional end users and use the technical resources to design functionality that will satisfy the customer need.

Ensure that all testing procedures have been carried out as per the predetermined goals.

Focus on delivering support efforts within established service level agreements to ensure department key performance indicators are met.

Project Delivery/Process Optimization - 65%

Support the execution of projects using Tyson project methodology in a variety of roles including lead analyst, SME or technical resource.

Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality.

Develop, use existing, or research new tools that efficiently and accurately present data in useful formats; Continuously seek opportunities for synergy, improvement, simplification and automation of existing processes and reporting. Assist with broader HR Connect initiatives.

REQUIREMENTS:

Education: Bachelor's degree or equivalent combination of education and experience.

Experience: 3 years relevant experience or equivalent.

Computer Skills: Tier III Support - Advanced computer skills related to HCM systems. Must be highly competent in the use of Excel. Workday process knowledge, Workday (EIB) and SAP (LSMW) mass load experience highly valued.

Communication Skills: This position will interact with and is expected to communicate results/recommendations, and secure buy-in across a broad range of users, stakeholders, and management. Must have the ability to translate complex technical themes into business facing language. Excellent written and verbal communication skills required.

Special Skills: General working knowledge of key HR support practices and procedures including team member transactional activities, org management master data, recruiting, talent and ServiceNow systems. Experience with process documentation, identifying improvement opportunities and specific measurements to track performance post implementation. Proven ability to manage projects within HR Connect using the defined Tyson methodology. Understands how to escalate & drive issues to resolution, manage budget, perform resource planning and manage scope. Strong analytical, mathematical and problem-solving skills with the ability to think creatively and develop new processes; Must be detail-oriented and work well in a team environment. Perseveres to locate necessary data and identify creative solutions to enable project completion. Consistently delivers high-quality, timely work resulting in highly satisfied customers. Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment. Passion for learning; and team player.

Supervisory: No.

Work Shift:

1ST SHIFT (United States of America)

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