Defined Benefit Retirement Implementation Specialist remote

Profile

The role of the Retirement Implementation Specialist is to own system requirements to ensure that pension administration processes and software for client pension plans (new implementations, upgrades and ongoing maintenance) accurately reflect plan design features and comply with current pension legislation. Specifically, this individual interprets plan design and legislative changes, identifies and documents associated system requirements, works with development staff to ensure that requirements are understood, and defines and manages the testing phase of the implementation project.

Willis Towers Watson is committed to finding opportunities to foster flexibility in the workplace, whenever business and client demands allow. We are delighted that this opportunity meets the criteria for flexible working (i.e. work from home). For specific details, please discuss with your Recruiter.

The Role

The role involves significant interaction and coordination with the client, members of the Retirement team, developers, outsourcing project managers and others. It requires significant knowledge of pension plan design and administration, as well as associated technology solutions. It affords the opportunity to grow one’s consultative, problem solving, project management, technology and communication skills.

As a Retirement Implementation Specialist you will:


Ensure that pension administration implementations, upgrades, ongoing maintenance, etc. accurately reflect plan design
Work with clients, pension administration team, and actuarial team to create system requirement documents and data mapping specifications for developers
Create test plans and conduct quality assurance checks, including regression testing
Contribute to the development of new tools, processes and solutions to create efficiencies and meet clients’ needs
Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
Work with administration and service center teams to ensure a smooth go-live and efficient use of the administration system
Manage testers throughout implementations and system update testing
Identify potential conflicts and work to keep open and clear communications between the system team, pension administration team, and actuarial team, if applicable
Train pension administration team and client on use of pension administration system
Serve as ongoing system team resource for client and pension administration team
Contribute to successful project management
Work with Project Manager to translate business needs into comprehensive project plans/ statements of work including objectives, timeline, deliverables, budget and quality standards
Work with Project Manager to ensure progress of team against established goals; communicate status to Project Manager
Manage client expectations and raise appropriate issues to project managers
Develop a trusted advisor relationship with internal and external clients through effective communication and efficient, quality execution of projects
Attend client meetings, including leading the specification and user acceptance testing meetings
Participate in developing cost estimates and project plans for quality assurance testing and updates to system specifications
Meet revenue and billable hour goals as defined by your manager
Work within prescribed budget for project plans


The Requirements:


Bachelor'sdegree
Minimum of 3 years of experience in pension administration
Strongretirement background and functional knowledge of defined benefit plans,pension benefits administration processes and systems, software delivery,and/or process re-engineering
Experiencewith pension administration projects and/or systems, including interaction ofdata, software, administration outputs, and processes.
Experiencewriting pension calculation specifications is required
Strongproject management skills
Demonstratetime management and project organizational skills
Detailoriented
Strongcommunication skills required, both verbal and written, including ability tointerpret and document plan provisions
Effectivelistening skills
Demonstrateclient service focus and flexibility in supporting client requests
Activelyand effectively lead quality assurance testing
Demonstratecommitment to quality and continuous improvement
Experiencein Microsoft Office products, including Excel and Word
Abilityto work well under tight project deadlines
Collaborativestyle, able to build strong relationships within and across business lines
Abilityto take ownership of significant phases of a client implementation project
Goaland accomplishment oriented, focused on delivering quality products in a timelyfashion.
Ability to travel and work extended hours as needed


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com. at ****
Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights at ****.

Unsolicited Contact : Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers Watson is an equal opportunity employer.

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