Clinical Technical Specialist - FT Days

Profile

Clinical Technical Specialist - FT, Days','Full-time','IT','Days','Days','80','80','Occasional','Occasional','OREGON-ROSEBURG-MERCY MEDICAL CENTER','','!*!Pay Scale: $24.15 - $32.21
 
Shift: Days, may require on-call coverage.
 
Job Summary:
 
Under the direction of the Clinical Informatics Coordinator, the Clinical Technical Specialist is responsible for providing expertise and support to the implementation, optimization and maintenance of the technology required to support the clinical standards, processes and forms. Systems administrator for various systems including, but not limited to, Access eSignature, Capsule, ProVation and the Patient Portal. Application administrator for Imprivata OneSign, responsible for coordinating upgrades and changes with CHI ITS support teams. Assists with monitoring and support of various interfaces.  Works collaboratively with members of the Clinical Informatics team and IT in such a way to enable timely, positive user experiences and adoption. This position may require on-call coverage.
 
Essential Duties:


Analysis, design and creation of program specifications or logic.

Confirm technical requirements and assists with the development of technical specifications.

Tests and implements modifications and/or enhancements to computer systems, sub-systems to meet project objectives and department standards.

Responsible for system administrator functions for various systems including, but not limited to, Access esignature, Capsule, ProVation and the Patient Portal. 

Imprivata OneSign application administrator responsible for coordinating upgrades and changes with CHI ITS support team

Coordinates system upgrades, vendor updates and server reboots

Evaluates departmental and project hardware needs and coordinates with IT for procurement

Submits  requests to CAB (Change Approval Board) for emergency or scheduled server reboots, upgrades, implementation of new systems, and changes to existing systems

Supports and implements changes to existing systems, procedures and hardware configurations.

Analyzes, researches, debugs and modifies or recommends modifications to current systems to keep them operating in an efficient and effective manner, conforming to existing department standards.

Provides Level 2 support','!*!License/Certification:

None   
Experience:

Minimum of one (1) year experience in supporting vendor platform required (i.e. Clinical, Patient Management, web or enterprise general applications).
Healthcare experience preferred. 
Ability to analyze complex and multi-faceted problems, interpret operational needs and develop integrated solutions.
Must be flexible with scheduling and able to work various shifts at times as required.     
Education:

Bachelor’s Degree in Information Technology or related field required. An equivalent combination of education and experience which would demonstrate attainment of the requisite knowledge/abilities sufficient to perform the essential functions of the position may be substituted for the education requirement.','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2018-R0144867','CHI Mercy Health','Clinical Technical Specialist - FT, Days

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