Coordinator Venue Operations

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Coordinator, Venue Operations

Date: Nov 15, 2022

Location: Baltimore, MD, US, 21230

Company: Under Armour

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

The Venue Operations Professional will be a key link in the chain for on campus collaboration, sales meetings, brand immersion, and teammate engagement. By managing the booking, setup, and environment of our most highly sought-after venues, the Venue Operations Professional will be the connective tissue between people and space at our Global Headquarters. In addition to being organized and analytical, they must possess strong business judgment and communication skills. This teammate will be an organized customer service specialist who takes pride in seeing things run smoothly and efficiently. They will be comfortable in a fast-paced environment with the highest standards of excellence They will bring enthusiasm, dedication, and a collaborative spirit to operate and maintain Under Amour’s Corporate Headquarters venues.

Essential Duties & Responsibilities


Oversight of all reservations associated with global headquarters venue spaces (40,000 SF of studios, basketball arena, outdoor promenade, H&H Cheer, H&H B37, Cheer Parking Lot, Odyssey Theatre, and Under Armour Stadium)
Responsible for collecting run of show, providing on site facility support for events in Cheer Studios.
Responsible for event set-up and break down in all global venue spaces
Maintain inventory of venue supplies including tables, chairs, fixtures, mannequins, event supplies, and signage.
Provide communication with HVAC management for all venue spaces in Cheer and Odyssey theatre
Must develop competency in operation of AV Systems in venues for which position is assigned, including the Digital Studios and UA Stadium video board and PA.
Help troubleshoot any AV needs and assist in kicking off select meetings and events in Studios, H&H, and Arena
Maintain pod inventory and team communication
Maintain mannequin inventory for both B37 and Tide Point campuses
POC for all facility related needs for large-scale events being hosted in any venue space
Coordinate and collaborate with the following departments as it relates to venue space reservations:
UAP (security)
JLL (facility needs)
Station House (Visitor Management)
Food Service (Catering)
Cleaning (Venue spaces and special events)
UA Events Team (event support)
EA’s and other UA teammates regarding non-venue space requests
UAPC (Promenade and turf requests)
Other departments as needed based on type of event books (ie. HR, TRG, CRE, etc.)
Maintain studio closet inventory and teammate usage
Manage Outlook venue space reservations for all venue spaces
Manage Qualtrics intake form associated with each reservations
Transfer all venue space reservations to Clipboard and manage event details for team oversight and assistance
Provide assistance in field event reservations including maintaining reservations through Sharepoint, set-up, break-down, and event oversight
Provides direction to moving and rental companies in support of events
Providing direction to seasonal temp labor and/or externship teammates
Completing work order related to temporary furniture set ups
Assist with outbound pallet shipments
Work hours subject to adjustment for events including early mornings, nights, weekends, and holidays.
Other duties as assigned


Qualifications (Knowledge, Skills & Abilities)


Must be able to physically lift or move up to 35 pounds
Significant amount of walking, bending, twisting, and moving materials
Experience with Microsoft Office suite
Ability to simultaneously manage multiple tasks; properly and effectively delegate tasks and duties
Ability to resolve conflict
Ability to manage time effectively based on daily schedule
Must be detail oriented, people person, able to prioritize tasks and able to work under pressure with multiple deadlines
Ability to exercise independent judgment to fulfill the responsibilities of the role and group
Ability to build effective relationships with service vendors and property management
Communicate effectively with all key stakeholders such as business units, IT, CRE, and Events


Education And / Or Experience


Bachelor’s degree and minimum of 2 years of related experience
Advanced degree and no related experience
6 years of related experience and no degree.


Other Requirements


Location: This individual must reside within commuting distance from our global headquarters in Baltimore, MD
In Office Designation: Five (5) days a week in-office


Relocation


No relocation provided


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At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Learn more about Under Armour’s COVID-19 response and Teammate vaccination policies here .

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